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Merchants Auto
Hooksett, NH
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,062 reviews
April 04, 2024
Bought two cars bout a month ago still haven’t received our registrations. Not to mention one vehicle had to be dropped off at ford for a service because the horn stopped working was there from a Thursday our registrations. Not to mention one vehicle had to be dropped off at ford for a service because the horn stopped working was there from a Thursday till a Tuesday. Granted it was free of charge but i was still without a car for that time. Still an inconvenience. Here we are around a month later. Still no registration so both vehicles are still being driven WITHOUT a registration or a legal sticker for that matter. First vehicle i bought 6 years ago was seamless. This time not so much. Extremely unhappy and definitely will bot be a return customer at this point.!!! More
by John j
Verified Customer
April 03, 2024
Cory Normand was the best sales representative I have had very laid back not pushy easy to talk to and got my daughter exactly what she wanted 100% recommend him! If you’re looking for an anew car go see him very laid back not pushy easy to talk to and got my daughter exactly what she wanted 100% recommend him! If you’re looking for an anew car go see him and let him know it was because of this review! You won’t regret it, I promise More
by amchambers21
April 02, 2024
I bought a Ford escape on my way home I noticed it had a crack in windshield called them it seems I'm just getting a run around with them the salesman was good the car runs great other than that crack in windshield called them it seems I'm just getting a run around with them the salesman was good the car runs great other than that More
by craigtula
Employees Worked With
April 01, 2024
Nobody cares after you’ve given them your life’s savings, I bought a LEMON!!! I bought a LEMON!!! More
by acdlqx
Employees Worked With
April 01, 2024
I was really surprised they got me in such a nice suv and they were all very nice they were all very nice More
by cammettcrowe
March 31, 2024
Damian was awesome! He listened to what I needed and helped me get the car I wanted for the price I needed. Happy customer! He listened to what I needed and helped me get the car I wanted for the price I needed. Happy customer! More
by kaitlynafortier
March 31, 2024
Great place to do business with great knowledgeable staff and excellent product and selection to choose from and excellent product and selection to choose from More
by Jviel.aai
March 31, 2024
I am very pleased with Merchants Auto. Will buy again and have currently sharing with friends that when and if they are in the market of auto purchase to go to Merchants Auto. Will buy again and have currently sharing with friends that when and if they are in the market of auto purchase to go to Merchants Auto. More
by celiamblack927
March 31, 2024
The easiest purchase of a vehicle I have ever done. Lisa was so helpful for what I was looking for Lisa was so helpful for what I was looking for More
by lindajleblanc66
Employees Worked With
March 31, 2024
Lisa was great, she helped me get into a great car, I was able to drive away the same day. able to drive away the same day. More
by paulrjr88
Employees Worked With
