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Merchants Auto
Hooksett, NH
2,061 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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April 06, 2010
I was offered $500 less for my trade-in based on kbb. The loan for the vehicle that I was going to purchase would have been $7850 with my trade-in, but since my credit was bad, they could only secure me abou loan for the vehicle that I was going to purchase would have been $7850 with my trade-in, but since my credit was bad, they could only secure me about 20% interest rate (which I found a much better rate at another dealer). Jim showed me that the payments would have been $250 per month for 60 months!! When I did the math using a loan calculator it should have been about $207. Their other offer was a 13% rate if I purchased their extended 3/36 warranty, and my monthly payments would have been $350 for 42 months!! I did the math on this as well with the loan calculator, and the only way the monthly payments would have worked out to be so high is they ADDED $4000 TO THE LOAN!! I called Jim back the next day, and he gave me "well there's gap insurance and fees...blah blah blah". Nice try. Make sure you use a loan calculators before you do anything at Merchants Auto. I obviously didn't do the deal. More
by joefred_77
Employees Worked With
Jim Smith
