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Merchants Auto

Hooksett, NH

4.5
2,061 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,061 reviews

May 10, 2013

We had a wonderful experience with Merchants! I worked with Scott Rienert via phone and email to get me in into my Jeep Liberty. I never thought that I'd be able to get into a SUV but now I am loving cr More

by irishames
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
May 13, 2013 -

Merchants Auto responded

Congratulations on your new Jeep Liberty! Thank you for sharing your experience with us; we always love hearing back from our happy customers. Scott will especially appreciate the shout out. We look forward to fulfilling all of your automotive needs. Please don't hesitate to let us know if we can do anything else for you. Any Merchants Team Member would be happy to assist! In the meantime, be sure to like and follow us on Facebook and Twitter. We offer exclusive content to our fans! Enjoy, Adam Secore- General Manager (877) 228-9281 adamsecore@merchantsauto.com

May 09, 2013

Bob is a wonderful guy. He had a very friendly, no pressure way of selling a car. I came in and told him what we wanted, and we walked out with what we asked for. I would do it again in a heartbeat. I More

by JennHammack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 09, 2013 -

Merchants Auto responded

Jenn, we definitely understand the car-buying experience can be stressful at times, but that is what we are here for. We are dedicated to customer service and satisfaction; we all do our part to make sure the car-buying experience is a little easier for our customers. Bob is a great example of our team putting those goals into action and is an exceptional asset to our Sales Team! We thank you for your kind words and look forward to working with you again. When your new vehicle needs serviced, be sure to check out the service specials that we offer on Facebook and Twitter! Take care, Adam Secore- General Manager (877) 228-9281 adamsecore@merchantsauto.com

May 08, 2013

Bob was great to work with. He was very helpful and knowledgeable in what we were looking for. He wasn't pushing us away from what we wanted. It was fast and easy to get our SUV. I would recommend anyo More

by patsfan37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
May 09, 2013 -

Merchants Auto responded

Thanks for the recommendations! We certainly appreciate this great feedback as well as the 5-star rating. We work hard to ensure our guests leave completely satisfied and we're glad to hear Bob contributed to a great experience here at Merchants Auto! We look forward to working with you again in the future. If you're interested in receiving service discounts and other specials, be sure to like and follow us on Facebook and Twitter! Thanks again, Adam Secore- General Manager (877) 228-9281 adamsecore@merchantsauto.com

May 07, 2013

My fiance and I were in a very tight spot vehicle wise My fiance and I were in a very tight spot vehicle wise and we didn't know what to do. She doesn't drive and I have so so credit and we didn't have a More

by jayd82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
May 08, 2013 -

Merchants Auto responded

We congratulate you on your new car. Thank you for sharing your story with us as well as this 5-star review. We work hard for each and every one of our customers and we're encouraged to see that Scott took excellent care of you two. We sincerely anticipate the next time we may have the opportunity to work with you. Please do not hesitate to call or stop by if you have any further questions on concerns regarding your new purchase. By liking and following us on Facebook and Twitter you'll save on your next service appointment! We offer service specials, dealership updates and much more on our pages. Take care, Adam Secore- General Manager (877) 228-9281 adamsecore@merchantsauto.com

May 03, 2013

My son and I had a terrific experience this week at Merchants Auto. The staff were so pleasant and courteous. We will definitely be back with future car purchases! More

by jlent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Coimbria, Scott Rienert
May 06, 2013 -

Merchants Auto responded

Thanks for the 5-star review! We are glad to hear you had such a pleasurable experience at Merchants Auto! We certainly look forward to working with you again. Be sure to like and follow us on Facebook and Twitter if you haven't already. We offer exclusive dealership updates and service specials on our pages. Take care, Adam Secore- General Manager (877) 228-9281 adamsecore@merchantsauto.com

May 01, 2013

Scott was great, he worked very hard for over 48 hours to get me the truck of my dreams. I would recommend Scott And this dealership To all my friends. More

by gr8audio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
scott rienert, Scott Rienert
May 02, 2013 -

Merchants Auto responded

Thanks for this great feedback! We work hard to ensure each and every one of our customers drives away with a great experience. We're glad to hear this was the case for you! Scott will especially appreciate the shout out. We look forward to working with you again soon. In the meantime, be sure to like and follow us on Facebook and Twitter. We offer exclusive dealership updates and specials to our fans. Take care, Adam Secore- General Manager (877) 228-9281 adamsecore@merchantsauto.com

April 29, 2013

I was very surprised with this dealer. I inquired via internet and worked with Scott R. he made the process very easy. was able to work over the phone and email to get the financing approval. i was very More

by charris80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Rudy Makara, Scott Rienert
Apr 30, 2013 -

Merchants Auto responded

Congratulations on your new Camaro! We are dedicated to each and every customer that walks through our doors and we will do anything and everything it takes to see you drive away a happy customer! Thank you for taking the time to share you experience with us, your recommendations and your new-found loyalty to our dealership. We look forward to seeing you when the time comes to service your new Camaro. Don't forget to check out our Facebook and Twitter pages for exclusive service specials and other discounts! Best regards, Adam Secore- General Manager (877) 228-9281 adamsecore@merchantsauto.com

April 29, 2013

After fixing a mishaps with an online inquire I made Scott Rienert contacted me directly. He explained to me why no one responded to me and they had fixed the issue, After finding a vehicle that was per More

by MattWilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
April 27, 2013

very friendly, even the salesman who were not selling to me were still extremely friendly and helpful. great facility, huge selection of cars. did not push me away seeing I have bad credit. I will definitel More

by malibubuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Apr 29, 2013 -

Merchants Auto responded

We appreciate your recommendations. Thank you! Be sure to like and follow us on Facebook and Twitter, too. We offer exclusive dealership updates and service specials to our fans! Thanks again, Adam Secore, General Manager (877) 228-9281 adamsecore@merchantsauto.com

April 23, 2013

Scott Rienert made the car buying process a great experience for me. He's a great sales person and not pushy like other sales people I've encountered at other dealerships. I'll definately recommend M More

by kathyma07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Apr 24, 2013 -

Merchants Auto responded

Katy, thanks for the shout out! We are always encouraged to hear great feedback from our customers and we know Scott will especially appreciate this review. We look forward to working with you again as well as meeting your friends and family. Until next time, be sure to like and follow us on Facebook and Twitter. We offer exclusive content and specials to our fans! Thanks again, Adam Secore General Manager (877) 228-9281 adamsecore@merchantsauto.com

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