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Merchants Auto
Hooksett, NH
2,062 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,062 reviews
April 10, 2024
Brought unseen. Was told that the van was very clean no issue. Parking assist always comes up with a fault. Dirty inside. Paint over spray all over door trim, sl Was told that the van was very clean no issue. Parking assist always comes up with a fault. Dirty inside. Paint over spray all over door trim, sliding door trim and front head light. Lost my cashiers check. Headaches since day one with this company. Seems like the really didn't do the 128 point inspection. Note: Van only had 5000 miles on it. More
by brandonlpaul
Verified CustomerEmployees Worked With
April 10, 2024
Amazing car buying experience! Toby was friendly and helpful, he explained every step throughout the process. From start to finish everything was beyond expectation. Toby was friendly and helpful, he explained every step throughout the process. From start to finish everything was beyond expectation. More
by ncruz_89
Employees Worked With
April 08, 2024
Zach was the best. He found what I needed, was very quick to respond. I will be doing business with Merchants Auto in the future. Thanks Zach! He found what I needed, was very quick to respond. I will be doing business with Merchants Auto in the future. Thanks Zach! More
by cendler
Employees Worked With
Mangold, Zachary
April 08, 2024
Merchant Auto was a really wonderful. Really friendly staff. My car deal was extremely nice and helpful. Even though I don't have the best credit he was still able to get me into a car I Really friendly staff. My car deal was extremely nice and helpful. Even though I don't have the best credit he was still able to get me into a car I wanted and for a good price More
by craven1921
Employees Worked With
April 08, 2024
Joseph was great and helped me find a vehicle with features I was looking for. Elias was great in finding a bank that would work with me and my credit. This is my second vehicle and I tell people to c features I was looking for. Elias was great in finding a bank that would work with me and my credit. This is my second vehicle and I tell people to check out Merchants when they are looking for a used vehicle. More
by ROCHELLE.STERNBERG
April 07, 2024
after a very bad experience with other dealer my friend bring me here and it was the best experience ever Lisa is super good in what she do she is very friendly and polite I recommend her 100% I tell he bring me here and it was the best experience ever Lisa is super good in what she do she is very friendly and polite I recommend her 100% I tell her how much I can put down even with my bad credit she find a match and the van I was looking for love the place and they people More
by delacruzwanda4
Employees Worked With
April 07, 2024
Great service, and well greeted! Thank you Paul! Service was amazing. Would recommend always! Thank you again Paul! Thank you Paul! Service was amazing. Would recommend always! Thank you again Paul! More
by dionb1965
April 06, 2024
I’ve had a lot of bad experiences with dealerships. But Kurt got me approved before I drove the 1hr and 30 mins there. He made the process quick and pain less! Thank you so much! But Kurt got me approved before I drove the 1hr and 30 mins there. He made the process quick and pain less! Thank you so much! More
by dakotacouture
Employees Worked With
April 05, 2024
I'm a 3 time repeat customer. My kids buy their cars at Merchants. They always make us feel like family. I tell everyone how great Merchants is. My kids buy their cars at Merchants. They always make us feel like family. I tell everyone how great Merchants is. More
by 1ROBERTSGIRL1
