Merchants Auto

I've dealt in the Past with Merchants Auto and have had Excellent Service, that's what Keeps Myself and My Family coming back. Merchants and their Trained staff helps you out in all ways, From Looking had Excellent Service, that's what Keeps Myself and My Family coming back. Merchants and their Trained staff helps you out in all ways, From Looking for the right car or Truck to the Personal one on one care of the Service Dept. The Dealers are The Best around in my Book. I had Bob Danati help me to decide on the Right Vehicle for my needs. Also want to Note that the Singer Family Strives to be the Best in the Automotive World and they By far have My Vote.....A+ Mark Davidson, Nashua NH More

They worked with us to find a vehicle that both met our needs and that we are able to afford, and financing with reasonable terms. The process, while long, was within reasonable limits and we left with the needs and that we are able to afford, and financing with reasonable terms. The process, while long, was within reasonable limits and we left with the we selected. The price was good for the vehicle we got, but I would have preferred a lower monthly payment. Lisa took me to the service department and helped me make a service appointment for the first vehicle check-up. Altogether a great experience! More

This was one of the most positive dealership experiences I have ever had. Rudy was awesome! He took care of getting me pre-approved so we didn't waste time looking at vehicles I couldn't get financed for an I have ever had. Rudy was awesome! He took care of getting me pre-approved so we didn't waste time looking at vehicles I couldn't get financed for and made recommendations based on my budget and my driving habits. I would recommend them to anyone looking for a quality used car and a positive buying experience. Oh and did I mention I was in and out with my new car in less than 2 hours!! Most dealerships you spend that long and still have to come back to get the car! More

We went in thinking we wouldn't even qualify for a loan and expecting to buy an older used vehicle at best.... and we came out with a 2012 Ford Focus! Great sales staff, Bob and Scott made us feel lik loan and expecting to buy an older used vehicle at best.... and we came out with a 2012 Ford Focus! Great sales staff, Bob and Scott made us feel like we were VIP's the whole time. I liked how our bad credit was refered to as "challenged" instead of bad. Don't hesitate to go here if you need a newer vehicle and doubt car dealers, because these guys rewrote the book on customer service! 5 STARS!! More

I would have rated this dealer much higher, but the beginning of my experience left me suspect of the practices that were being employed at first. I had explained that I had credit that may have been beginning of my experience left me suspect of the practices that were being employed at first. I had explained that I had credit that may have been perceived as challenging and was advised that would be no problem. The rep did submit my credit information given to him over the telephone and called back advising that I had been approved at 21% with a $1,000.00 down payment. I balked at those terms, thanked the rep for his assistance and advised I would probably shop around for something a little more reasonable, to which the rep replied I was welcome to. I received a callback almost immediately by the same rep and was advised that he had gotten the $1,000.00 down payment waived and also had gotten me a much better rate to which no further information was offered. I later learned by calling and speaking with Gordon that rate would be around 6.5%. I wound up with a rate of 6.99% which I am grateful for and have no issues with at all. The only questions I would ask is, why so dracstic a change from $1,000.000 down with a 21% interest rate to what I walked away with, no down payment and a 6.99% interest rate. To be quite frank, this one does not even come close to passing the smell test. In closing I'd like to rate the folks individually I came in contact with throughout my whole experience with this dealership. Scott (3), Rudy (4), Gordon (4) and Steve (5). Absolutely no bad feelings with anybody at this dealership. I will definately go back when in the market to purchase another vehicle and most definately would reccomend. Thanks you for the great exerience. More

Scott and Rudy were great! We where first time buyers and they worked with us and explained everything to us. thank you guys so much we love our car!!!!! they worked with us and explained everything to us. thank you guys so much we love our car!!!!! More

our experience with scott rienart at merchant's auto was awesome! he helped us get an amazing deal on a vehicle that we really wanted. he worked hard to get us a great rate. he was very polite, informat was awesome! he helped us get an amazing deal on a vehicle that we really wanted. he worked hard to get us a great rate. he was very polite, informative and prompt, a real pleasure to work with. we are now life long customers and will absolutely recommend merchants to our family and friends. More

Thank you Scott for finding me the best financing and a very safe, reliable car. This was by far my best car buying experience! I am happy to refer others. very safe, reliable car. This was by far my best car buying experience! I am happy to refer others. More

Amazing,seamless,fun experience with above and beyond service...I feel so blessed!My first call was to Merchants... Scott is Dynamo!highly recommend!I love my new car... service...I feel so blessed!My first call was to Merchants... Scott is Dynamo!highly recommend!I love my new car... More

This is the second time I do bussiness with this dealer and Scott. The experience is excellent, everyone on the dealer is and look professional and friendly, you can trust them, but must of all Scott is be and Scott. The experience is excellent, everyone on the dealer is and look professional and friendly, you can trust them, but must of all Scott is best; comprensive and always work on your side and best interest. Yesterday I get exactly the car I want at a very good price. I know in the future I will do bussiness with them and I will look for Scott Rienert. More