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Merchants Auto
Hooksett, NH
2,061 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,061 reviews
October 04, 2013
Why I would choose Merchants Auto: From the first Why I would choose Merchants Auto: From the first phone call to Rudy to the final transaction with Scott. (As Rudy was going on vacation). The proc Why I would choose Merchants Auto: From the first phone call to Rudy to the final transaction with Scott. (As Rudy was going on vacation). The process was professional, informational and I was treated the best I have ever buying a car. I would recommend Merchants Auto and these two Salesman to anyone that is in search of a new car. Thank you so much Rudy and Scott for such a smooth transaction. Love the new car! Robyn More
by Kaylalli1
Employees Worked With
Rudy Makara, Scott Rienert
October 03, 2013
Scott Rienert was a pleasure to work with made the car buying process very easy and enjoyable. I would highly recommend anyone looking for a quality pre-owned vehicle to visit with Scott at Merchants and buying process very easy and enjoyable. I would highly recommend anyone looking for a quality pre-owned vehicle to visit with Scott at Merchants and drive away with a new pre-owned vehicle that same day as I did. Steve Coimbria was very efficient and professsional obtaining my financing and it allowed me to drive home the same day that I chose a vehicle. Great Job done at Merchants Auto! More
by weloranger
Employees Worked With
Steve Coimbria, Scott Rienert
September 26, 2013
Very satisfied with my experience in buying a used car would highly recommend to my friends and family next I will try the service department would highly recommend to my friends and family next I will try the service department More
by oseatten
Employees Worked With
Steve Coimbria, Rudy Makara, Scott Rienert
September 25, 2013
This dealership was a nice experience. The sale person, Mikhail, was very friendly and nice and didn't pressure us at all. He was great. The place had a nice feel and was very people friendly. Mikhail, was very friendly and nice and didn't pressure us at all. He was great. The place had a nice feel and was very people friendly. More
by happiness123
September 24, 2013
Scott Rienert proved to me why customers love dealing with him. He is genuine and focused on my need which was an auto with better fuel efficiency and fit 5 adults and a dog with lots of room for sportin with him. He is genuine and focused on my need which was an auto with better fuel efficiency and fit 5 adults and a dog with lots of room for sporting equipment. Scott brought my options to me and we selected a vehicle in under an hour. The paperwork and negotiating was a breeze and I know I got a great deal. My new Volvo XC70 is a perfect fit for my family, my trade was high value and it helped make my new car payment less than my first car was 25+ years ago. I will be back when time calls to get my next vehicle from Scott and the team at Merchants. More
by studiomystic
Employees Worked With
Scott Rienert
September 24, 2013
service was professional and not pushy. wanted to find me a car I wanted to buy not one they wanted to sell me. my only complaint is after the paperwork was all signed and all said and done it took 90 mi me a car I wanted to buy not one they wanted to sell me. my only complaint is after the paperwork was all signed and all said and done it took 90 min to leave. didn't have the vehicle ready in a reasonable time. but, that being said when I did get the vehicle it was 100% ready.maser More
by maserlaser
Employees Worked With
Steve Coimbria, Rich Interrante
September 23, 2013
I had a great experience at Merchants! They were friendly-not pushy! Mark was very patient when showing us the six or seven cars we looked at. He even went back to look up cars that had stick shift friendly-not pushy! Mark was very patient when showing us the six or seven cars we looked at. He even went back to look up cars that had stick shift for us. Loved the gas voucher!! I raved about them at work to all my co-workers :) More
by cindyHicks1
Employees Worked With
Mark Chartrand
September 23, 2013
Mr. Chartrand should be the poster child of " no pressure ". He was very informative and honest about our credit needs. When he placed us in a 2012 Toyota with very low miles and payments that won't pressure ". He was very informative and honest about our credit needs. When he placed us in a 2012 Toyota with very low miles and payments that won't " break the bank " it was beyond our expectations. More
by GaryGlenn
Employees Worked With
Mark Chartrand
September 21, 2013
This is the second car in six years I have purchased with Merchants Auto. I have always had nothing but good experiences with them. Rudy was awesome and he worked hard to get me a nice reliable car within my Merchants Auto. I have always had nothing but good experiences with them. Rudy was awesome and he worked hard to get me a nice reliable car within my price range. I would recommend them to anyone looking for a good dealer with very friendly and courteous staff and a large selection of vehicles to choose from. More
by Jlfenton1785
Employees Worked With
Rudy Makara
September 14, 2013
This was the 2nd time we have worked with Scott, and it was a pleasure to return to Merchants. Not only did Scott find the right car for us, he went out of his way to secure the absolute best deal possibl was a pleasure to return to Merchants. Not only did Scott find the right car for us, he went out of his way to secure the absolute best deal possible. We highly recommend Merchants Motors, and especially Scott Rienert! More
by a1lightguy
Employees Worked With
Scott Rienert
