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Merchants Auto

Hooksett, NH

4.5
2,061 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,061 reviews

March 09, 2014

I have heard of Merchant Motors in Hooksett. I know the owners name is Steve Singer. I knew it rang a bell! He is the promoter/producer/ring announcer at the annual charity event Fight to Educate". As a More

by RickRobo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 11, 2014 -

Merchants Auto responded

Rick, Glad you love your vehicle . We appreciate you taking the time to do a review we due strive for a five star rating on every client. Tahnk you again and enjoy your vehicle. Scott Rienert Internet Manager

March 08, 2014

My wife and I were very impressed with Rich. We've bought many cars before, but feel that not only was he very profesional, but one of the best saleman we've delt with. No pressure and yet he took the More

by Kevin827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Interrante
Mar 11, 2014 -

Merchants Auto responded

Thank you for the 5 star review. We appreciat you taking the time to do a review. If you ever have questions on anyhting pertaining to your purchase please call or email. Enjoy your vehicle. Scott Rienert Internet Manager

February 28, 2014

First time buying from Merchant auto and I can truly say I was happy with how they do business ,they gave me more for my trade then book value and looked around to find the best lender to get the best inter More

by steaeveee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre, Andre Liqui
Mar 01, 2014 -

Merchants Auto responded

thank you for taking the time to do a review. Andre is a true sale professional. Enjoy your vehicle and if you have questions or concerns down the road please do not hesitate to call me. Scott Rienert Internet Manager

February 27, 2014

Dan was very professional helpful and help me get my warranty I would definitely recommend this dealership. For their kind and courteous and willing to help you. Were most dealerships I went to were not More

by jaysin79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Adams
Mar 01, 2014 -

Merchants Auto responded

It is alwasy great to get an honest review and that includes ones that are tough to read. We are excited you gave us this rating and we look forward to many years of a continued business. Enjoy your vehicle. Scott Rienert Internet manager

February 16, 2014

Stopped by Merchants to see what we could get into. Was there for four hours. Switched desks 3 times while working with Bob. Told Bob and the Finance Manager what we could do for a payment. Wasted 4 hou More

by idle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
February 13, 2014

The sales & service experience evolved into nothing short of a disaster. Without exception, every interaction with this dealership led to frustration. It's our opinion that we were misled in certain More

by ssgtguye5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Mar 01, 2014 -

Merchants Auto responded

Thank you for taking the time to put a review in. Of course getting a review like this makes us take a look at how we do business and where we might have made a mistake. I did offer to talk with you and left my number and per your last repsonse you chose not to let me address issues . My offer still stands . Scott RIenert Internet manager

February 01, 2014

My buying experience was great felt comfortable w/ Jim Smith low key sales approach, I was not planning on purchasing the day of the test drive After the test drive and colaborating w/ Jim the timming w More

by Robla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Mike Amburg, Jim Smith
Feb 13, 2014 -

Merchants Auto responded

thank you so much for taking the time to do a review. We appreciate the feedback. We hope you enjoy your vehicle. scott rienert Internet Manager

January 31, 2014

My husband and I were looking to trade in our cars as we needed an upgrade. We are expecting our first child within weeks and Dave was there to assist us in the car buying process. Dave listened to what was More

by colleenjtata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Feb 13, 2014 -

Merchants Auto responded

Thank you for taking time to do a review on your experince at merchants. We do know that our clients do not like to be pushed . We take pride in hiring and training our sales people to be attentive to the needs of our clients. Enjoy your vehicle and rember we have a fantastic award winning service dept to handle all your automotive service. Make it a great day! Scott rienert Internet Manger

January 28, 2014

My husband and I went into this purchase hoping for the best, but expecting the worst. My credit is not the best due to a layoff in the past. Steve Dudley was remarkable in getting us the vehicle that we More

by jenml1970
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 28, 2014

First off When I walked in the door, Mr. Carter greeted me and asked if I was here to see anyone specific. I replied with " yes someone who can sell me a car" Mr. Carter chuckled and so the process began More

by ejudge1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria
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