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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

April 12, 2014

Very Happy I've experienced purchasing cars from dealerships numerous times; Merchants was by far the most positive experience yet, & I will return for sure. Fur More

by SterlingShaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Mark Chartrand, Scott Rienert
Apr 12, 2014 -

Merchants Auto responded

thank you for taking your time to do this review. Appreciate your trust in us . Scott RIenert Internet manger

April 10, 2014

A fantastic dealership that I highly recommend. I went to Merchants looking for a car for myself and thinking I would have to get an older car. Luckily for me I was wrong. I ended up with a beautifu More

by edopera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Mark Chartrand
Apr 10, 2014 -

Merchants Auto responded

Thank you for this most excellent review. We do appreciate your business and look forward to serving you throughout the coming years. Please let us know if you have any questions or concerns regarding vehicle. Scott Rienert Internet Manager

April 10, 2014

Awesome Customer Service I went in to look for a car and Dave Carter and the sales team were very friendly and helpful they got me the car I fell in love with when I did a tes More

by rosemarygarland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Apr 12, 2014 -

Merchants Auto responded

Thank you so much for this review. It was all our pleasure in asssiting you. Let us know if you have any questions regarding your car . Many happy miles. Scott Rienert Intenet manager

April 09, 2014

Another great experience! This is the third vehicle I bought from Merchants, second from Rudy Makara. I have bought several vehicles, both new and used. The best experience we More

by lw71488
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Rudy Makara
Apr 10, 2014 -

Merchants Auto responded

thank you so much for your continued patronage. With so much competition out there we try to do everything we can to keep our clients coming back. We appreciate you and without you we would not be here. Scott Rienert Internet manger

April 09, 2014

Easy and qwik delivery of my 20012 chevy malibu WHEN EVERY DEALER IN NEW HAMPSHIRE WAS SAYING THEY COULD GET ME APPROVED FOR A NEWER CAR,THEY ALL WOULD SAY WE CAN DO IT BUT NEVER COULD COME THROUGH More

by MTZA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Amburg
Apr 09, 2014 -

Merchants Auto responded

thank you tracy and mike! scott rienert internet manager

April 06, 2014

This was our first time purchasing a vehicle from a dealer of this caliber. Upon arrival, we sat down with Mark and went over the what we were looking for as well as our financial situation and within More

by mkeen198225
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark, don't recall last name, no longer works there apparently.
Apr 09, 2014 -

Merchants Auto responded

Wow ! thanks for the outstanding review . We theive on these reviews and it make us want to have all our scutomers satisfied like this. Enjoy your car and let us know if you have any questions or concerns . Scott Rienert Internet Manager

April 06, 2014

easiest car buying experience to date Rudy and the staff at Merchants auto were helpful and friendly. Our car buying experience was quick easy and painless. Anyone looking for a vehicle or More

by tabi2203
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Makara, Rudy Makara
Apr 09, 2014 -

Merchants Auto responded

Con gratulations and thank you for taking the time to do this review. Enjoy your vehicle. Scott rienert Internet manager

April 06, 2014

This place is amazing! I never expected that we would drive off in our new vehicle on a Saturday afternoon. Everyone was so nice and friendly and REALLY patient with our 3 kids who were there with us but More

by KristenGondolfo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Dan Adams, Scott Rienert
Apr 09, 2014 -

Merchants Auto responded

It was our pleasure and your children were awesome. Enjoy your vehicle . scott rienert Internet manager

April 05, 2014

Easiest purchase I walked in this dealership with the intention of just looking around, expecting some high pressure advances I would have to fend off, but instead I w More

by lancemiller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Smith
April 04, 2014

We started our day by going to Irwin in Laconia and we left there beyond disappointed. I got on my phone as we were driving away and I started looking for other dealerships and that's when I found Merchan More

by dmclg1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Rich Interrante, Scott Rienert
Apr 09, 2014 -

Merchants Auto responded

Thank you so much for taking the time to write a review. It was our pleasure to serve you and your family in getting a vehicle. Scott Rienert Interne tmanager

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