Merchants Auto

Easy and Pleasant We knew the vehicle we were looking for. We test drove it, and bought it. They made it very easy and comfortable. We have already told them what we We knew the vehicle we were looking for. We test drove it, and bought it. They made it very easy and comfortable. We have already told them what we are looking for to replace another vehicle. We would definitely buy here again. More

Great Experience Our sales rep., Rich Interrante made our visit to Merchant's Auto an amazing one. He was very friendly, professional and knowledgeable. Rich worked wi Our sales rep., Rich Interrante made our visit to Merchant's Auto an amazing one. He was very friendly, professional and knowledgeable. Rich worked with us to get me financed with the terms I was able to do and still get me the car I wanted (and didn't think I'd be able to get). Really appreciated and enjoyed my entire experience at Merchant's Auto. We sat down with Steve Coimbra to go over our exact finance terms and again he was very knowledgeable and made me feel totally comfortable letting him know exactly what I was looking for. Never once did I feel any pressure to buy. I honestly felt the whole time both employees just presented me with all my options and asked my thoughts in return. Already planning to go back to work with Rich and Steve to get my significant other in his dream vehicle as well. Definitely recommend to anyone who is either just looking, just curious, or ready to drive away same day like I did, More

Professional We knew the vehicle we wanted. Merchants had it on the lot, we contacted Rudy because friends recommended him. We talked over the price, saw the veh We knew the vehicle we wanted. Merchants had it on the lot, we contacted Rudy because friends recommended him. We talked over the price, saw the vehicle and established the price. We obtained our funding and Rudy got the vehicle ready all on time. He and the vehicle were ready for us to sign the contract and we bought the truck. All was done in a professional manner. More

First time buying-excellent experience! Will go back! I am a first time car buyer and was extremely nervous about the whole experience. A friend of mine recently bought a car from Merchants and had an awe I am a first time car buyer and was extremely nervous about the whole experience. A friend of mine recently bought a car from Merchants and had an awesome experience, so I decided to give it a shot. I appeared there with my father (for moral support, of course!) on a hot Sunday afternoon. Andre quickly greeted us in the parking lot and asked me a few questions on what I was looking for. We explained to him that I was a first time buyer, looking for a safe, reliable car that would be good in winter driving. He immediately knew of the car for me, and directed us to a used Mazda Tribute. This was the exact idea of what I was looking for. The car was in amazing condition and the price was just right. He took us inside to go over the process and to talk about finance options. We went over everything and decided on the "buy here pay here" option, which is a great program for someone like me who is fairly young and has very minimal credit. Andre was great- I didn't feel like he was judging me or pressuring me into anything. I really felt that he was sincere and was genuinely happy to help me. Even my father, who is a tough critic, was extremely impressed and happy with the whole experience. Andre let me take the car for a long test drive, and before I knew it I was back at the office signing papers and buying my first new-to-me car! I will absolutely be coming back to Merchants and recommend it to anyone looking for a stress free car buying experience. Andre went the extra mile and is an exceptional sales person. Thank you, Andre and the rest of the Merchants Auto staff! More

The Greatest This Was My Second Vehicle Purchased From Merchants The greatest people to do business with Rudy was one of the best sales people i have ever del This Was My Second Vehicle Purchased From Merchants The greatest people to do business with Rudy was one of the best sales people i have ever delt with More

Amazing! Mike and Rudy made my experience so easy and stress-free! I couldn't be happier with my purchase! They were both highly accomodating and friendly. I w Mike and Rudy made my experience so easy and stress-free! I couldn't be happier with my purchase! They were both highly accomodating and friendly. I wasn't pressured and was shown exactly what I was looking for within my budget. Best customer service I have ever seen from a car dealership. Highly recommend them both & Merchants Auto! More

Needed a car, fast. I want to thank Merchants, specifically Ryan, and recommend them for the amazing service and work that they do. I am a law student who just graduated I want to thank Merchants, specifically Ryan, and recommend them for the amazing service and work that they do. I am a law student who just graduated studying for the bar exam. MY car was not going to pass inspection this month and I was going to need to use all of my graduation money and more to fix it, instead Ryan got me in a reliable 2013 vehicle with my money and trust me it was no walk in the park with my school loans on my history. Thank-you for all of your hard work and not giving up, the stress that is off my back is beyond what you can imagine, now i can study to become a lawyer and follow my dreams with a safe reliable vehicle and I have Merchants to thank for that. If you have some history issues or any reason you think a car is not in your reach try Merchants. They have the skill and compassion to do everything in there power to help you. Again Thank-you! More

Beyond our expectations Our experience with Merchants started by just looking at the website for possible ideas for a future purchase. We didn't think we were in a position Our experience with Merchants started by just looking at the website for possible ideas for a future purchase. We didn't think we were in a position to buy right away. We had just had a baby and were quickly out growing our smaller cars. The internet associate encouraged us to come in and take a look. Turns out we were able to trade in our vehicles and get into a minivan. Everyone we dealt with from the moment we walked in the door was professional and courteous. We especially appreciated Ryan Gendron. He was kind and personable. More

Excellent salesman I spoke to rich on the day before we traveled to Manchester, in which he advised of which documents to bring, should we decide to buy at Merchants. Up I spoke to rich on the day before we traveled to Manchester, in which he advised of which documents to bring, should we decide to buy at Merchants. Upon arrival, my wife and I were greeted, and immediately were offered a beverage and to sit and discuss what we were looking for. As we were not sure of our qualifications, Rich had us looking at several different vehicles that we chose, and he was VERY knowledgeable about them all. We narrowed it down to three possibles that would fit my fuel efficiency requirements, as my commute was now going to be 80 miles a day. First things first was carfax, then the decision on a vehicle. I was skeptical that I would be approved, but rich assured me that everything would work. I did not have a trade, and when I decided on a Nissan Altima,that is when we went for the credit check.. The rate came back lower than expected,ALOT lower, The entire experience with Rich was one of honesty, and dedication to the customer. I tried to bust his guyones at all times, so as to make him earn his money!!! But he just never faltered. He even brought us through the lot where the vehicles hadnt been through the shop yet, and advised us that if there was one we liked, he would have it run through the shop immediately to facilitate a test drive.. I have recommended Rich and Merchants to all my friends, More

Andre was the best! I went in looking for a buy-here-pay-here car, thinking it was the best option for me. Andre was very willing to assist me with that search but educat I went in looking for a buy-here-pay-here car, thinking it was the best option for me. Andre was very willing to assist me with that search but educated me about better options for me without any pressure at all. He was extremely knowledgeable about the different types of vehicles and patiently worked with me for hours while I looked at cars over and over again. It was a great experience! More