Merchants Auto

The Nicest Car Buying Experience...EVER! My family had been car shopping for three weeks and were getting discouraged with the whole process. This week we stopped by Merchant's in Hooksett, My family had been car shopping for three weeks and were getting discouraged with the whole process. This week we stopped by Merchant's in Hooksett, NH and met salesman Ryan Spada. Mr. Spada found us a beautiful vehicle and worked with us from beginning to end. The whole car buying experience was excellent! We were treated with respect and felt valued by Mr. Spada and Mr. Coimbria. We will definitely be returning to purchase another vehicle for our daughter! Thank you! More

Glad I stopped by! Merchants auto is by far the best dealership experience I have had. No pressure, and no begging to put money down. I felt very comfortable as I looked Merchants auto is by far the best dealership experience I have had. No pressure, and no begging to put money down. I felt very comfortable as I looked around. Once i started looking inside a car i liked Ryan came out and showed me the car. Merchants auto has the best team of guys at their dealership. From salesmen to financial getting me an excellent rate. Merchants auto has me as a customer from here on. Don't buy till you stop by merchants auto, you will not be disappointed. More

Fiance's new ride I Brought my fiancé to merchants auto to look for a dependable vehicle with some hesitation my experience there on my first trip was les than satisfac I Brought my fiancé to merchants auto to look for a dependable vehicle with some hesitation my experience there on my first trip was les than satisfactory with another dealer who is no longer there we lucked into Ryan Spada he was an absolute pleasure to work with and I feel they have found a gem when merchants brought him on board If you are reading this Ryan thank you for making this an excellent experience . I will not only recommend MERCHANTS to my friends but I will recommend Ryan as there dealer . More

Todd Briggs Ryan Spada was very professiinal, helpful, and courteous to me and my family. I recommend Merchants Auto and Ryan Spada to anyone looking to buy a qua Ryan Spada was very professiinal, helpful, and courteous to me and my family. I recommend Merchants Auto and Ryan Spada to anyone looking to buy a quality used vehicle. More

great car buying experience! Dave from sales was honest and accommodating making sure that my car buying experience at Merchant's was smooth and pain free. Steve from finance was Dave from sales was honest and accommodating making sure that my car buying experience at Merchant's was smooth and pain free. Steve from finance was friendly and helpful in making sure i got the right coverages for my vehicle. Terry from service was polite and took care of all of the issues i found on my vehicle after the purchase. overall i'm very impressed with the crew at Merchant's auto from start to finish and i look forward to working with them again on my next vehicle purchase. More

A Day of unexpected happenings Today I started out to get new tires and a power steering pump ordered for my truck with full intentions on this taking place I got to where the ti Today I started out to get new tires and a power steering pump ordered for my truck with full intentions on this taking place I got to where the tires where and my fiancé said lets go look in Hooksett at merchants to look at vehicles if you don't see anything we will head home . I would get tires and pump next day off. hahahaha thanks to an amazing sales man Ryan Spada who made me feel at ease and like I was an old friend or family. He helped me through the process of buying a new truck . wow was I surprised everything went through rather easy. Ryan had laughs with my fiancé and I and made a nervous time for me feel so much easier. Ryan you did an amazing job thank you I will be back to see you when I pick up the truck. Steve Coimbria you where a lot of fun and made things very simple for me in a time that was mind blowing for me. everyone was amazing who I came in contact with at the dealership and very courteous thank you all at merchant auto in Hooksett, NH. I also Have to thank my fiancé because without him this would not have been possible he help me make a hard decision. thank you James Bessette. More

Glad we stopped by! We decided to stop by at Merchant after having a very negative experience at a dealership earlier in the day and I'm so glad we did. They were very bu We decided to stop by at Merchant after having a very negative experience at a dealership earlier in the day and I'm so glad we did. They were very busy but every employee who walked by acknowledged us and asked if we were being helped. We ended up working with Ryan Spada who was very friendly, honest, and knowledgeable. He helped us find a car we love that meets our needs and was also in our budget. Steve in financing was also very helpful, explained things to us, and did not try to upsell us with different warranty options, he just helped us purchase what made the most sense for us and gave us a great deal too. Overall we are very happy with this dealership and will come back in the future! More

Bought a great car plus i couldn't be happier with Dave!! My daughter got into an accident last week with her car and it's totaled so she needed a car to get to collage ASAP so I went to merchants on Saturday My daughter got into an accident last week with her car and it's totaled so she needed a car to get to collage ASAP so I went to merchants on Saturday morning and spoke to Dave Carter in sales he was very pleasant and helped us buy a Chevy Cruz !! It was four o'clock and we got to drive home with are new car !! It was such a good experience not like any other car dealership now my daughter is happy and gets a new car and will help her with the commute to school and work!! Dave Carter gets a five star for my experience with merchants in hooksett NH!! Thanks Dave so appreciate it!! Gordon Lewis was awesome to he was very quick at getting us a loan to get the car too thank you Gordon Lewis too More

Ryne Spada I had a wonderful Salesman,Ryan Spada . He was very polite. I will tell my friends what a great experience I had. Good job you will see me again Bre I had a wonderful Salesman,Ryan Spada . He was very polite. I will tell my friends what a great experience I had. Good job you will see me again Brenda More

Coming to the Rescue! I had been looking for a car most of the year. I have poor credit, but near the 600 pts. range. I was told everywhere I'd need a cosigner or I'd have I had been looking for a car most of the year. I have poor credit, but near the 600 pts. range. I was told everywhere I'd need a cosigner or I'd have ridiculous interest ratings. Cosigner was not an option. So down to the wire to find a car, my boyfriend and I go to Merchants to try our luck. We were sure I'd at least qualify for the Buy Here, Pay Here program. Boy was I surprised! We pull up and we are greeted by Rich Interrante. We go to his desk and we start discussing why and what we are looking for. I forgot my pay stub but was able to get it after many tries on my phone and the company computer at his desk. The Free Wifi was a bit wonky. The link that they wanted wouldn't connect but the second one they had would. Yet the one they put posters up about was difficult to use. But I digress. So we look at cars on the Buy Here list, during the period before I had my paystub in their system. The first one was a Mazda 3 sedan. We went with Rich for a test drive. I loved it. No need to see another. Now the hard part. Getting financed. Steve Coimbria worked his magic, Rich said he was the best and he is. I got a loan through Ally bank for less interest and doable payments. I was in shock. I had a car. This all took place in about 2 and a half hours. Not the greatest time frame but in the end the results were fantastic! After paperwork was signed, a small voucher for $20 for gas at the Sunoco station, and the keys to my new car; my boyfriend and I go to the Applebee's to celebrate. After that we decide to cash in the voucher since I had no money after putting a down payment on my new car. Turning in to the gas station I hit the curb. I pull up to a pump and check my car out. Only in my possession for less than 2 hours and I popped the tire. I know how to change a tire so, my boyfriend and I try to get it off. It won't budge. We tried everything. I call Rich back and both my boyfriend and I talk to him. he was busy but he tried to help us. My boyfriend knows he needs a hammer or mallet to get it off so back to the plaza and to K-mart he goes. Awhile after he's gone, Rich pulls up in a white Ford hatchback--my knight and his white steed!! He has a mallet and gets the tire off. I feel embarrassed and he was nothing but nice. He then helps me put the doughnut on. I tell him I'm gonna get gas. He says he'll take my tire and to meet him at the service area (we went earlier to make my first appointment, very easy). After cleaning up because of the grime of trying to get the tire off and getting gas, I make it back. I did a number on the tire. I popped it and apparently damaged the sensor in the tire. Luckily, the rim was ok. They replaced everything, free of charge. $200 worth and they kept their word on 30 day repairs stem to stern guarantee. Needless to say I am impressed. Not only did I get a car, I got great service! I will be recommending anyone and everyone who asks me!!! More