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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

October 05, 2014

Steve from Merrimack NH My first experience with Merchants was 6 years ago when I purchased my 2005 Nissan Ultima. I purchased it with 99,000 miles. I now have 215,000 miles More

by Checkeyes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Rudy Makara, Scott Rienert
Oct 09, 2014 -

Merchants Auto responded

Steve, Thanks for taking your time to write this for us. Merchant Auto want to make customers for life. We do this through straight forward communication, transparency and fun. Congratulations on all your recent events ... you know what i mean. Scott Rienert Internet Manager 1-800-288-6999

October 03, 2014

Merchants for life!! We will never buy another car from anyone but Merchants! This is our 3rd purchase from them. Ryan Spada and the rest of the staff at merchants were fr More

by barbara.preble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Gordon Lewis, Scott Rienert, Ryan Spada
Oct 04, 2014 -

Merchants Auto responded

Customers for life!! That's what we at Merchants Auto enjoy hearing . We appreciate you purchasing your 3rd car from us . Thank you again and please let us know if you have any questions. Ryan Spada happens to be a product knowledge wizard when it come to Honda. Remember free inspections for as long as you own the car and 1 free oil change in 3 months. Make it a great Day Scott RIenert

October 03, 2014

Friendly people Loved how I was able to use my old crap car instead of money as my down payment. Super friendly people. Will definently use again. More

by HeatherDun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Spada
Oct 04, 2014 -

Merchants Auto responded

Thank you for taking the time to do this review . We at merchants auto and on behalf of Ryan Spada are thrilled that you are happy with your purchase. Are goal is customers for life ! Remember free inspections for as long as you own your car , If you have any questions please call. Make it a great day ! Scott Rienert Internet Manager 1-800-288-6999

October 03, 2014

I Love My Car. Great Purchase Experience! My own car died and it was not worth repairing. I have a one hour commute, and needed reliable transportation fast. I found EXACTLY the car I wanted More

by rrobnin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 04, 2014 -

Merchants Auto responded

What a stellar review!!! I would expect nothing less from Bob Donati. I loved the fact you waited two weeks before you gave the review. Having a pleasant and painless experience is our goal for every customer. On behalf of Bob Donati and all of us at Merchants auto we thank you. Make it a great day ! Scott Rienert Internet Manager 1-800-288-6999

October 02, 2014

great place really easy process, they were even able to get me in a newish car despite not having the best credit. Everyone was friendly and helpful. More

by amanda.sprague.96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Ryan Spada
Oct 04, 2014 -

Merchants Auto responded

Thank you for your quick and to the point review . We strive to make all transactions smooth and easy and provide a friendly and helpful atmosphere. If you have any questions please call. Scott Rienert Internet Manager 1-800-288-6999

October 01, 2014

Recent car purchase I've listened to all the crazy commercials & decided it was time to check out the deals! Rudy Makara was awesome & listened to my needs and wants, an More

by Tina Piaseczny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Rudy Makara
Oct 02, 2014 -

Merchants Auto responded

Thank you for talking about our crazy commercials . While we do have fun our major concern is the customers experience while purchasing from us . From what you said it was awesome and we appreciate you taking the time to write about it. Enjoy your Chevy Malibu and remember free inspections, and 1 free oil change in 3 months or 3k. Scott Rienert Internet Manger 1-800-288-6999

October 01, 2014

Family atmosphere When Peter called me I had no idea that I would be going home later that night in a new car! I was struggling with my vehicle and he happen to call w More

by Alyssalescatre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2014 -

Merchants Auto responded

Thank you ! We at Merchants Auto appreciate you taking your time to write a review. Peter is a very caring person and its why he is one of our valued sales professionals. Remember you have free inspections for as long as you have the vehicle and 1 free oil change. Scott Rienert Internet Manager 1-800-288-6999

September 27, 2014

First Purchase: Wow! So this was my first time purchasing a car, and I'm very glad I listened to their commercials (which are quite funny) and stopped in to Merchant's Aut More

by TomM391
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 02, 2014 -

Merchants Auto responded

Thank you for taking the time to write this amazing review. On behalf of Dave and Terry we appreciate you . We look forward to servicing your car for you when you need and remember if you have a question please feel free to call us at 1-800-288-6999. Scott Rienert Internet Manager

September 27, 2014

Quick Head and Shoulders above the other dealerships I have visited in 32 years, huge selection of used cars in a vast array of prices for every budget. My More

by skibousmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert, Ryan Spada
Oct 02, 2014 -

Merchants Auto responded

Thank you for taking your time to write this review for Terry and Ryan. Being the Pre-owned dealer of the year for 2014 by Dealerrater is a big responsibility that we do not take lightly. Enjoy your vehicle and please call if you have questions regarding your purchase or service. Scott Rienert Internet Manager 1-800-288-6999

September 27, 2014

Amazing! This was my first experience buying a new car, and Rudy from Merchants auto did an amazing job! He worked with me and made sure that any questions I h More

by nicole.dom.79
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Makara
Oct 02, 2014 -

Merchants Auto responded

This is a great review that we at Merchants auto appreciate. Rudy is a true professional and takes pride in making his clients relaxed and comfortable while purchasing a vehicle from us. Being the 2014 pre-owned dealer of the year by dealerrater is a big responsibility that we do not take lightly. Enjoy your vehicle and please call if you have any questions. Scott RIenert Internet Manager 1-800-288-6999

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