Merchants Auto

Good Buying Experience My wife and I purchased a Toyota Highlander from Merchants Auto Group and Jim Smith was our sales person. We do not enjoy buying a car! However, Jim u My wife and I purchased a Toyota Highlander from Merchants Auto Group and Jim Smith was our sales person. We do not enjoy buying a car! However, Jim understood our needs and showed us appropriate vehicles. He did not pressure us into making a quick decision. He was patient, answered all our questions and followed up with phone calls. He has been selling cars for many years and his experience shows. If your are looking for a quality used car? Go to Merchants Auto Group see Jim Smith and you will get a fair deal. Overall Merchants will negotiate some, however they know what they have. We believe they are fair to their customers and fair to themselves. What more could one ask for? Ben and Penny Mellish Grantham, NH More

Good experience Mike was really nice, attentive and I felt like he listened to my concerns. I would recommend you see Mike if you're looking to purchase a car. Mike was really nice, attentive and I felt like he listened to my concerns. I would recommend you see Mike if you're looking to purchase a car. More

Fantastic Experience! Was in need of a new car I walked and from the time i walked in to the time i left everyone involved went above and beyond to make sure that I got wha Was in need of a new car I walked and from the time i walked in to the time i left everyone involved went above and beyond to make sure that I got what I deserved. No hassle and made sure that I walked out happy. I would recommend this dealership to anyone looking for a smooth car buying experience. More

ryan spada did a great job I had gone in the week prior to getting my vehicle and started looking with ryan grendon then came back and spoke with ryan spada and he didnt hestita I had gone in the week prior to getting my vehicle and started looking with ryan grendon then came back and spoke with ryan spada and he didnt hestitate getting all the information he could about the deal we talked about the previous week. He did everything to get us the rught info and to make sure the car i wanted. Very very satified! More

Great experience Really enjoyed my experience with Merchants. They were fast, efficient and professional. I was short on time and Ryan moved things along as quick as Really enjoyed my experience with Merchants. They were fast, efficient and professional. I was short on time and Ryan moved things along as quick as possible. He even played a game of basketball with my son to keep him occupied while I finished the financial paperwork. More

Great Dealership Went above and beyond to make sure that I got what I deserved. No hassle and made sure that I walked out happy. I would recommend this dealership to a Went above and beyond to make sure that I got what I deserved. No hassle and made sure that I walked out happy. I would recommend this dealership to anyone looking for a smooth car buying experience More

Straight forward This was my first experience with Merchants Auto. Right from the first phone call to signing the finance contract all the people I worked with were f This was my first experience with Merchants Auto. Right from the first phone call to signing the finance contract all the people I worked with were friendly and positive. Mike Amburg was eager to find the right vehicle to meet my wants and needs. Really upbeat with a great personality. I didn't except to leave there with a car. Overall, this was a fun and seamless experience. Kerri Guilmain More

Quick, Easy, Straight to the Point, No Sales Pitch Peter was great from the moment he walked up to us in the parking lot. Friendly smile and warm personality. From the start of the conversation I could Peter was great from the moment he walked up to us in the parking lot. Friendly smile and warm personality. From the start of the conversation I could tell he wanted us to get into the right car for the best price. Never once did I feel like I was getting the run around. Peter kept the conversation on point and continued to give us action steps on how to quickly and easily get my new car into our hands. More

This is the most honest car dealership I have ever delt with I'm 66 and female which means I have had some horrific experiences at car dealerships throughout the years. Nothing is done in the back room. You ar I'm 66 and female which means I have had some horrific experiences at car dealerships throughout the years. Nothing is done in the back room. You are told the price of the cars up front. They don't try to sell you something that you can't afford; in fact, the finances were worked out before we were even shown a car. Had we left without being able to buy anything, I would still be singing their praises as many dealers will do "anything" to sell a car without any concern to the position they may be putting the buyer in. The car purchases was for my daughter, but when the time comes to replace my own car, I know where I will be going. Need a car? You can't do better than these people More

Merchant Auto is the best dealership I have ever been to! I went into Merchant Auto expecting them to tell me there's nothing they can do for me, because I have bad credit. First off, they didn't laugh me out I went into Merchant Auto expecting them to tell me there's nothing they can do for me, because I have bad credit. First off, they didn't laugh me out the door, they were nice and polite to me, understanding about my financial situation, and at the end of the experience I walked out with a 2011 Nissan Altima. I was completely shocked I could even get a car, but these guys made it happen. On top of that the warranty that we got with the car was past amazing! I will recommend Merchant auto to anyone! More