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Merchants Auto
Hooksett, NH
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,063 reviews
November 10, 2014
A Much Better Experience Ryan and the team made buying my new car surprisingly painless. When it's time to buy again, my family and I will continue to make Merchants our first Ryan and the team made buying my new car surprisingly painless. When it's time to buy again, my family and I will continue to make Merchants our first choice. More
by stephany92382
Employees Worked With
Gordon Lewis, Scott Rienert, Ryan Spada
November 05, 2014
Great Service I was very pleased with the service I received and I would recommend Merchants Auto to anyone who is looking for a vehicle. Great Staff! I was very pleased with the service I received and I would recommend Merchants Auto to anyone who is looking for a vehicle. Great Staff! More
by awood4
Employees Worked With
Rich Interrante
November 04, 2014
Go To Merchants! Merchants Automotive Group - what's not to like? This was the pleasantest car buying experience I've had in 42 years of car buying. A trusted and trus Merchants Automotive Group - what's not to like? This was the pleasantest car buying experience I've had in 42 years of car buying. A trusted and trustworthy friend sent us. The dealership proved itself. The sales consultant, Bob Donati, knew the product lines and CARFAXes of the cars we looked at. Steve Coimbria was patient, thorough, knowledgeable, and got us through the financial peace smoothly. All of the staff went out of their way to make sure we were well served. Dennis Hemeon made sure we were properly scheduled for our first service and inspection (he sought us out!). The price we paid was in line with Fair Market value. Peter Phaneuf cheerfully helped out the next day when I called to make sure that my insurance had faxed my paperwork properly,. Straight up business practices. No hassles. No silliness. I will look for my next car there. More
by OldBanjo
November 02, 2014
Happy with two My family and I went to buy a new car ,we ended up buying TWO!! The staff was extremely friendly and accomodating. They stayed after hours to make sur My family and I went to buy a new car ,we ended up buying TWO!! The staff was extremely friendly and accomodating. They stayed after hours to make sure we got the best deal. Our experience is beyond satisfying!!! Thank you!!! More
by Swhitt38
Employees Worked With
Steve Coimbria, Mike Amburg
November 01, 2014
Merhcants Auto does customer service correctly! Hands down. My recent purchase from Merchants Auto has made me extremely happy. Anyone looking for a dealership that treats you as more than just a sale, they a My recent purchase from Merchants Auto has made me extremely happy. Anyone looking for a dealership that treats you as more than just a sale, they are the place to shop. We can buy a car any where.....but this dealership made it enjoyable. No high pressure and they made me feel like they wanted what was best for me, not their bottom line. Ryan Spada and Steve Coimbria made the experience a 5 Star experience. Thanks guys. You are both top notch. I look forward to working with the Service crew if everyone is as helpful as you both were. ~Karen More
by karenlw
Employees Worked With
Steve Coimbria, Ryan Spada
October 31, 2014
Great Experience The salesman and service was excellent . They went over and beyond my expectations and worked within my budget. Would recommend this dealership to all The salesman and service was excellent . They went over and beyond my expectations and worked within my budget. Would recommend this dealership to all looking for a new or used vehicle More
by Rebecca43
Employees Worked With
Chuck Wolfe
October 30, 2014
my experience was great i am very happy! I have been driving an old car for years and have not felt safe to drive long distances. to the point that I have not been able to see my family. now I have been driving an old car for years and have not felt safe to drive long distances. to the point that I have not been able to see my family. now I can I am in reliable safe car with for the first time no fear of breaking down in a car that I am sure is going to last me years. thank you Ryan Spada and everyone else that helped me yesterday! More
by lisa.shaw.716533
Employees Worked With
Scott Rienert, Ryan Spada
October 29, 2014
I used to hate buying a car, not anymore. This was the very best car buying experience. I recommend them highly. Rudy is very respectful and easy to work with. I love my 2013 Chevy Impala This was the very best car buying experience. I recommend them highly. Rudy is very respectful and easy to work with. I love my 2013 Chevy Impala More
by lindamneville
October 29, 2014
Very helpful!!! The guys were great! They were patient has I came in a couple of times to pick a car! The worked to get me the best rate possible and eased my fears a The guys were great! They were patient has I came in a couple of times to pick a car! The worked to get me the best rate possible and eased my fears and concerns. Too notch, honest dealership! More
by Sbcoup
October 27, 2014
Our Dream Came True Andre was absolutely an amazing person to work with, we are SO thankful !!!!!! we never thought we could ever get such a beautiful, nice, safe car. we Andre was absolutely an amazing person to work with, we are SO thankful !!!!!! we never thought we could ever get such a beautiful, nice, safe car. we are beyond thankful ! we couldn't have done it without Andres commitment, and determination. Truly Truly amazing !!!! More
by weiss4lyf
Employees Worked With
Steve Coimbria, Andre Liqui, Jim Marsh
