Merchants Auto

Awesome Team!! Mike was a wonderful sales person, very helpful and friendly. It took a little work but Scott agreed to the terms we were looking for. Scott was also Mike was a wonderful sales person, very helpful and friendly. It took a little work but Scott agreed to the terms we were looking for. Scott was also very friendly and helpful. I meant Guy and he to was very pleasant and easy to talk to. Steve was great in the finance department, he was very informative and pleasant. Merchants will always have our business when we need to shop for vehicles. It was a great experience working with all of them. More

KIA Soul purchase (MY Hampster Car) Our sales consultant was Ryan Gendron, He was very helpful & personable, it was a nice way to spend a cold Saturday afternoon, purchasing a vehicle no Our sales consultant was Ryan Gendron, He was very helpful & personable, it was a nice way to spend a cold Saturday afternoon, purchasing a vehicle no pressure very cut and dry. Thank you Ryan and good lock with your upcoming marathons. Donna & Dave Younie More

Overall great experience Scott Rienert and Ryan Spada did a great job finding the perfect car for me- a 2011 Honda Accord. There was no typical car shopping B.S.- they were s Scott Rienert and Ryan Spada did a great job finding the perfect car for me- a 2011 Honda Accord. There was no typical car shopping B.S.- they were straightforward and honest. Would definately recommend these guys to family and friends. More

Excellent service Ryan was very informative and professional throughout the sales process. His diligence and perseverance made the whole transaction seamless, and I wil Ryan was very informative and professional throughout the sales process. His diligence and perseverance made the whole transaction seamless, and I will definitely be recommending Merchants to anyone I know looking to buy a car. His patience and tenacity restored my faith in the car-buying experience and his exemplary performance is an asset to the organization More

I had an excellant car-buying experience I was looking to get into a newer car to replace my 20 year old vehicle. Mike Amburg was very helpful throughout the process from beginning to end,he I was looking to get into a newer car to replace my 20 year old vehicle. Mike Amburg was very helpful throughout the process from beginning to end,he helped me to get into a car that I was very comfortable with.I would definitely recommend Merchants to anyone looking for a new car. Thank You R.L. More

Great experience. Dave Carter was my sales consultant and he was excellent. Heade me feel very comfortable and I enjoyed my car buying experience because of him. Dave Carter was my sales consultant and he was excellent. Heade me feel very comfortable and I enjoyed my car buying experience because of him. More

Our second vehicle from Merchants We bought a Caravan in 2005 that is still running (2015, 208,000 mi). We just bought our second Caravan. We will likely buy a third from Merchants in We bought a Caravan in 2005 that is still running (2015, 208,000 mi). We just bought our second Caravan. We will likely buy a third from Merchants in Hooksett as well. Ryan Spada was great to work with! Very courteous and aimed to please. Thank you! More

Great buying experience ! I have been shopping around for a car for the past 2.5 months. I needed something with low miles, high mpg, and in great shape. I drive 500 miles a we I have been shopping around for a car for the past 2.5 months. I needed something with low miles, high mpg, and in great shape. I drive 500 miles a week for work and my current car was hitting its end. Ryan Spada greeted me on the lot. He listened to my concerns, wants and needs. He earned my trust, and respect. Ryan made our buying experience smooth and quick, ( as quick as can be when buying a car). I arrived about 3pm and drove off the lot, with a new car at 715pm! I have dealt with many dealerships in the past and very much dislike car shopping. Ryan changed this experience for us. He earned our trust. I highly recommend Merchants in Hooksett! Please visit Ryan Spada, you will not be disappointed ! We will return for our next buying experience! Thank you Merchants and Ryan ! More

" Don't shoot the messenger" Poor James...had to deal with me, well my car that is. I have had so many issues with my vehicle that for the last couple of months my car seemed to o Poor James...had to deal with me, well my car that is. I have had so many issues with my vehicle that for the last couple of months my car seemed to of spent more time there then with me and through it all he did his best to keep me informed and reasured my worries and frustrations VIA email he listened to me even when I was angry he still managed to help me get through it. He was very patient as I was loosing mine. Although I still have some kinks to get through and wish that the service dept. had all the tools and thier mechanics had more experiance to accomidate my car so I wouldn't of had to be referred to a BMW specialist seeing that I had bought my car through Merchants .....James was the middle man and I could see he truly cared and felt bad for all that I had gone through, Hes a true professional, and and true person. I thank you James for doing the best you could!! The lack of 5 stars has nothing to do with James ..it is based on the Service Dept. Anything with the 5 stars is ment for James . Thanks L.V More

Great Experience I went to Merchants auto because i had purchased my car there in the past and had no complaints. I worked with Ryan Spada who was very patient and und I went to Merchants auto because i had purchased my car there in the past and had no complaints. I worked with Ryan Spada who was very patient and understanding. he was able to listen to what i was looking for and was able to get me into the car i wanted. he did not try and sell me something that i was not interested in, he was as i said very attentive and was able to place me in a car that i wanted. i would definitively work with him again and or recommend him to my friends as a sales person. More