Merchants Auto | Page 170

Will go back again for another car Friendly staff with no pressure. I will recommend everyone I know to go there. 2 hours from home but it was worth it. One happy customer! Friendly staff with no pressure. I will recommend everyone I know to go there. 2 hours from home but it was worth it. One happy customer! More

2007 NISSAN MAXIMA I had gone into Merchants with a set price on what i wanted to spend. Ryan Spada was my salesman and i have NO COMPLAINTS!! i did not feel pressured o I had gone into Merchants with a set price on what i wanted to spend. Ryan Spada was my salesman and i have NO COMPLAINTS!! i did not feel pressured or lied to (like most salesmen usually make me feel). He stuck to what i was looking for and found me exactly what i wanted and could afford. He also had contacted me to make sure i was still happy and enjoying MY NEW USED CAR!!!!! THANK YOU RYAN!! At the service center Jim Marsh helped me! my car had to be taken back 2 days after my purchase because of a radio issue and my car did not want to start (something to do with the lojack). Jim was wonderful to me, answered all my questions, put me in a loner car until my car was ready and did not care that i called about 3x a day lol. THANK YOU JIM!! **** SHOP MERCHANTS FIRST, YOU WONT REGRET IT**** -GLORIVEE More

This place is great! By far the best dealership I've ever been to! I will go back again, they have a customer for life! Dan, Robin and scott..Thank you so much. By far the best dealership I've ever been to! I will go back again, they have a customer for life! Dan, Robin and scott..Thank you so much. More

2012 Honda Pilot Great easy experience! Went in to get a used car and had the easiest experience ever at a dealership. This is the Fourth car we buy from Merchants a Great easy experience! Went in to get a used car and had the easiest experience ever at a dealership. This is the Fourth car we buy from Merchants and we would recommend them to our friends and family! Jim and Scott made the experience pleasant! Will definitely go back for our next car they are super and make you feel right at home throughout the whole experience. I even got a free gas voucher and a new remote car starter. I am wowed! I broke off the gas cover on the car when I went to get the gas and the Service Dept. made an appointment within 2 days for me and I was in/out within a half an hour no charge! These guys know their stuff and they Rock! More

First-rate dealership I have never had a better experience buying a car. I would have sworn that I was in a new car dealership by the selection and the service. I have never had a better experience buying a car. I would have sworn that I was in a new car dealership by the selection and the service. More

Great experience! I plan on going back for my future needs. After spending several weeks researching dealerships, not just cards, I finally decided to go to Merchants based on internet reviews and other peoples After spending several weeks researching dealerships, not just cards, I finally decided to go to Merchants based on internet reviews and other peoples (friends and family) prior experiences. I based my decision mainly of two things: my poor credit and the variety of choices of cars available. Merchants satisfied both criteria. I was not overly picky about what I was looking for, just something affordable and economical. I checked out all the choices they had online, satisfied with what I was looking at, I did their online application, which was fast and painless. After talking with Scott on the follow up phone call, the concerns I had about my credit score were alleviated. He addressed my concerns and was confident that they can work with it. I promptly made an appointment to see the cars I was interested in. We arrived just as they were opening and I was immediately met with a courteous and pleasant staff, but never pushy. Scott and Rudy were very accommodating and professional throughout the whole process. I have never purchased a new car at a dealership, I had always purchased private sale, so this experience was uncharted waters for me. At one point, I feel they felt I was getting a little stressed (and I was), no fault of Merchants whatsoever ( I have never spent this kind of money before), and they instantly gave me some space. They were kind and patient as I figured out numbers and budget, and Rudy's kind humor and pleasant attitude definitely helped. They were never pushy. During the whole time they remained professional. I felt the whole time they were being very honest. They took the time to clearly explain how everything will work and provided me with choices and options. When all said and done, I left that day with a great car that satisfied the needs I was looking for at a good deal. I feel the car will last me for years to come, and as long as everything continue to work out well, I will be returning to Merchants when the time comes for me to get a new vehicle. I will recommend them to anyone who asks! More

great experience just recently purchased my second car at Merchants, and both times it was absolutely a great experience. The folks there make you feel right at home, just recently purchased my second car at Merchants, and both times it was absolutely a great experience. The folks there make you feel right at home, and will go the extra mile to find you what your looking for. Thanks again More

I hate buying cars Car shopping is like going to the dentist. Eventually, you gotta go. Our aging Honda Odessey gave us signs that it was time. So we started at Merchan Car shopping is like going to the dentist. Eventually, you gotta go. Our aging Honda Odessey gave us signs that it was time. So we started at Merchants where we had purchased the Honda 11 years ago. We were greeted and treated warmly even after stating that we were " just shopping around" . Took a Honda CRV for a test drive and was impressed with the vehicle but, again, we were not going to buy without shopping some more. And we did. Primarily on line with the exception of a Subaru test drive. People wise, the Subaru dealership was similar to Merchants, but the car we tried was not up to a CRV. The following day, we got a follow up call from Merchants with an offer to "sweeten the deal" At this point, that was enough to make me decide I did not want to run around all over town looking for a better deal. The variations between dealers was not significant enough to justify the hassle. Went back and made the deal. Mr. Ryan Spada made the experience VERY comfortable and the whole process was very smooth. Merchants and especially Mr. Spada will be highly recommended to anyone looking for a late model used car. More

Came in because of their reputation They met and exceeded all of my expectations I would recommend the dealership and Ryan to anyone thinking about buying a vehicle they were friendly an They met and exceeded all of my expectations I would recommend the dealership and Ryan to anyone thinking about buying a vehicle they were friendly and my satisfaction was obviously their concern More

Near Flawless I'm not one always for long explanations in reviews, so I'll keep this short. These folks aren't pushy, are friendly as much as they are professional I'm not one always for long explanations in reviews, so I'll keep this short. These folks aren't pushy, are friendly as much as they are professional, and take pride in their work. Rudy was great, Steve was great, the service team was great, and the ability to match my needs was outstanding. Good job guys! More