Merchants Auto

Great all around Rodney and Gordon went out of their way to help me get into a new vehicle. I told Gordon the position I was in and he still got me financing. I went Rodney and Gordon went out of their way to help me get into a new vehicle. I told Gordon the position I was in and he still got me financing. I went for a test drive and I felt a vibration in the brakes when I came to a stop. When we returned to the dealership Rodney had the service department resurface the rotors while I went to do the paperwork with Gordon. Rodney then took me over to the quick lube and set up my free oil change. They new what to do and how to do it to make my experience a great one, instead of a nightmare. Great teamwork Thank you for all your help. Sincerely Jeff Zajac More

Smooth process with low pressure I have always seen the advertisement from this dealer as to how they can help get you a car. Well it's true. I am a challenging case and Eli Ruiz made I have always seen the advertisement from this dealer as to how they can help get you a car. Well it's true. I am a challenging case and Eli Ruiz made it feel easy. I didn't feel pressured nor did he make me feel less of a customer since I did have challenging credit. Like I told Eli, "this is a blessing" because I was in need of a reliable vehicle. My in-laws have been going to Merchants for decades so I should have not second guessed where to buy. Thank you Eli and thank you Merchants again. More

Great service I took care of me and all my needs and kept my Couldn't have asked for better service kept all my needs and wants in mind gave me the best service possible excellent salesperson couldn't have been Couldn't have asked for better service kept all my needs and wants in mind gave me the best service possible excellent salesperson couldn't have been happier with my car More

Excellent customer service!! Chris worked so hard to get me not only the vehicle that worked best for my family but for the price point I wanted to be! He went beyond being a "sal Chris worked so hard to get me not only the vehicle that worked best for my family but for the price point I wanted to be! He went beyond being a "salesman" and he interacted with myself, my husband, and my children on a personal level! He was fantastic and I'd recommend him to anyone!! More

Red Patriot Chris was excellent in handling my purchase, I would recommend him to anyone looking for a new vehicle to make their new year better!! He bent over b Chris was excellent in handling my purchase, I would recommend him to anyone looking for a new vehicle to make their new year better!! He bent over backwards to make up for an earlier misunderstanding and got me the Red Patriot I had been anxiously waiting for. I’m extremely happy with my purchase and the ease it was to get completed...no hassling, no surprises! More

Chris was the best! Chris was very patient with us as well amazing with our kids. Great experience and even better got a new car for Christmas. I would recommend merchan Chris was very patient with us as well amazing with our kids. Great experience and even better got a new car for Christmas. I would recommend merchants to all. More

Great Experience in a SNOWSTORM Great experience, fast helpful. Bought my Jeep in the middle of a snowstorm and it was an overall GREAT time. I will for sure buy another vehicle fr Great experience, fast helpful. Bought my Jeep in the middle of a snowstorm and it was an overall GREAT time. I will for sure buy another vehicle from Merchants More

The most NON Pressure of a car salesman Merchants Auto has to be hands down the best experience of buying a car I have ever had. Mainly due to the salesman Rodney Mathews. My husband & I ma Merchants Auto has to be hands down the best experience of buying a car I have ever had. Mainly due to the salesman Rodney Mathews. My husband & I made an appointment to meet with Rodney to discuss options for potentially buying a car. He was very professional, courteous, made us feel that there was no pressure being forced. Like some other dealerships in my past experiences. Merchants Auto was a very clean , friendly, accommodating dealership. I would highly recommend them to anyone. More

Great Customer Service Joe was great from time we walked in to the time we left. He went above and beyond to get us into a vehical that we wanted and could afford. He was ve Joe was great from time we walked in to the time we left. He went above and beyond to get us into a vehical that we wanted and could afford. He was very personable and friendly and made us feel welcomed. Steve also was great in finance and helped to get us the best deal possiable. I would definitely recommend others that need help getting back on their feet to go see these guys. More