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Merchant Nissan

Troy, AL

4.8
362 Reviews

110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

February 07, 2023

This is truly an awesome dealership. Lyshonda was supper helpful and took all the time she needed to help us. More

by Donna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, LyShondia Dean
Feb 07, 2023 -

Merchant Nissan responded

It's fantastic to hear that LyShondia provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Merchant Nissan!

February 03, 2023

Really nice people to deal with. I would shop here again any day. Lyshondia is great More

by ronniejones5634
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Deondre Griffin, LyShondia Dean
Feb 05, 2023 -

Merchant Nissan responded

We are very happy LyShondia provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 02, 2023

Clean very nice waiting area nice staff not a long wait time in and out More

by jaguartimmy88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Jordan
Feb 02, 2023 -

Merchant Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Merchant Nissan.

January 28, 2023

Deandre is a great and awesome car dealer. He’s very knowledgeable and professional. I enjoyed working with him & Josh on this deal. Thank you Merchant Nissan for a great experience! More

by msmocah1
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Deondre Griffin, LyShondia Dean
Jan 29, 2023 -

Merchant Nissan responded

Thanks for sharing your thoughts about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

January 25, 2023

Lyshondia and Josh were extremely nice and made the car buying experience easy and painless More

by Foster
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, LyShondia Dean
Jan 26, 2023 -

Merchant Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 23, 2023

The best experience my wife and I have had purchasing a car. If you want an efficient and honest sales experience, we highly recommend Merchant Nissan. Very nice staff and great sales manager, Joshua Parri More

by GTSR
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish
Jan 23, 2023 -

Merchant Nissan responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan!

January 21, 2023

I had a great experience from start to finish. Everyone was very knowledgeable, professional, and helpful. No hassle at all! More

by shawn.gable
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Deondre Griffin
Jan 22, 2023 -

Merchant Nissan responded

Thank you for choosing Merchant Nissan. Your feedback and rating mean a lot to us. We're glad we were able to help, Shawn, and we hope to see you again!

January 21, 2023

Absolutely amazing experience! Everyone was so friendly and accommodating! Love Troy Nissan! Would recommend to anyone looking for a new vehicle! More

by alexlbarnette
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Jan 22, 2023 -

Merchant Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Merchant Nissan.

January 20, 2023

Fast and I like they work. They does a good job and accurate. Thank you More

by DULANEYMARYANN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenice Foster
Jan 22, 2023 -

Merchant Nissan responded

Thank you, Maryann! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Merchant Nissan.

January 17, 2023

It took too long to get them to send me a cash sale invoice. They asked me to fill out a separate credit application after I'd told them I'd been approved already for an amount. Then I sent the sales p More

by Missed out on an easy sale
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Deondre Griffin
Jan 21, 2023 -

Merchant Nissan responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sales Manager admin@merchantnissan.com

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