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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

March 08, 2023

Deondre and Josh were fantastic in helping me get into my new Nissan. Very professional and worked to meet all my needs and wants. More

by Sassy_t_d
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Mar 10, 2023 -

Merchant Nissan responded

Congratulations on your new Nissan! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 06, 2023

Excellent service I'll most definitely recommend others everyone very friendly services fast in and out More

by vkindrex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, LyShondia Dean
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Mar 07, 2023 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 02, 2023

Mr Jimmy was awesome and help me find my car! He answered all my questions and would definitely recommend Mr Jimmy More

by tmckenzie2015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani
Report | Print
Mar 03, 2023 -

Merchant Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Jimmy and our team here at Merchant Nissan are glad to have you as a customer.

March 02, 2023

Loving our certified pre-owned Altima! The staff was great and even stayed late to let us fill out paperwork. Highly recommend! More

by steph.telfair
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, LyShondia Dean
Report | Print
Mar 03, 2023 -

Merchant Nissan responded

Steph, Thank you! LyShondia and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new Altima! Thank you for choosing Merchant Nissan.

March 02, 2023

Everyone has gone the extra mile to help me with my problematic car air-conditioner! More

by mhstevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lancaster, Brandon Jordan
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Mar 03, 2023 -

Merchant Nissan responded

Thank you for your business and this review. We're happy to hear Brandon and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 28, 2023

Deondre was very helpful from initial phone call, to text Q&A and final paperwork at the dealership. Great job Deondre and thank you! More

by davidgarrison1963
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Mar 01, 2023 -

Merchant Nissan responded

Thanks, David! It's great to hear that Deondre and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Merchant Nissan!

February 28, 2023

Deondre (salesman) and Josh (manager) helped me finding a vehicle on the lot and it was a pleasurable visit to the dealership. Deondre was knowledgeable of the vehicles. Deondre and Josh delivered to me ever More

by Conny North
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Mar 01, 2023 -

Merchant Nissan responded

Thank you, Conny, for your feedback on your recent visit to Merchant Nissan. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

February 27, 2023

Thanks to the staff of merchant Nissan on her very first car she loves it More

by Keymccrae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani
Report | Print
Feb 28, 2023 -

Merchant Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 27, 2023

I had a great experience shopping with Merchant Nissan! Jimmy King and Joshua Parrish both helped me get the vehicle I wanted! They made my first time purchasing a vehicle from a dealership so easy! More

by Murphyshelby19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani
Report | Print
Feb 28, 2023 -

Merchant Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jimmy and Joshua met your expectations. Thank you again for choosing Merchant Nissan, we look forward to having you as one of our valued customers for many more years to come!

February 25, 2023

It was my first time buying a car and I was extremely nervous but luckily I had an amazing car salesman. He was extremely nice and made sure I was happy with my purchase every step of the way. More

by Ashari
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Feb 26, 2023 -

Merchant Nissan responded

Thanks for your feedback on your recent visit to Merchant Nissan. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

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