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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,744 Reviews

1,744 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 16, 2022

Professional staff who answered all my questions. I had questions on cost of getting other items fixed which were throughly answered by service department. I do not have the service Department name w More

by pat7747
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelia Salazar-Murphy , MARY DAMIAN
Mar 17, 2022 -

Mercedes-Benz of the Woodlands responded

Hi pat7747, we appreciate the positive feedback. It means a lot. Hope to see you again in the near future!

March 15, 2022

Mercedes Benz of the Woodlands is the best! Staff provides excellent customer service, fast and efficient service! More

by smarcday18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston Reyes
Mar 16, 2022 -

Mercedes-Benz of the Woodlands responded

Hi smarcday18 , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this! We look forward in serving you again!

March 15, 2022

John Watkins is awesome! He made sure to ask and address all of my concerns. The service team works so fast that my appointment was over relatively quickly. The customer loun More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
Mar 16, 2022 -

Mercedes-Benz of the Woodlands responded

Hi KD, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. See you next time!

March 15, 2022

The service provided is fantastic. Gaston was my agent and the service was swift and excellent. More

by harangua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Mar 16, 2022 -

Mercedes-Benz of the Woodlands responded

Really glad you had a positive experience, harangua. Thanks for reviewing. We look forward in serving you again. See you soon!

March 15, 2022

Quick turnaround. Fixed the problem. Explained the issue clearly. Great advisor, kept in touch wile car being worked on. More

by MY2016MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
Mar 17, 2022 -

Mercedes-Benz of the Woodlands responded

MY2016MB, we’re so happy to hear you had a good experience. Hope to see you again soon!

March 13, 2022

Excellent service department … really appreciate the fantastic customer service that Steven and Donald provide. Thank you! More

by Jbomchill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Jbomchill, we’re thrilled to get this kind of feedback. Thank you for taking the time to review us. We look forward to serving you again. Have a wonderful day!

March 13, 2022

The door goes up at the garage and they take over and I did was sign my name. Steve contacted me that the car was ready and all I did again was sign again and in between had a drink an snack on the house. More

by Fstang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for the review, Fstang. Hope to see you again in the near future! Have a great rest of the day!

March 12, 2022

Very courteous & professional with customers. Have been taking my vehicle here for servicing for the past several years and they have done an excellent job so far! Highly recommend this dealershi More

by serve22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Hi serve22, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. See you soon!

March 12, 2022

We got a inspection this time. Everything went well. So glad Woodlands Mercedes-Benz offers this service because we use them exclusively. More

by Mylilpookie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Mylilpookie7, thank you for the review. We thrive in doing the best for our customers. See you next time!

March 11, 2022

Friendly and helpful staff. Was a good experience and did a great job with my car. More

by Timscottholmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, Timscottholmes. We will share this with the team!

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