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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,744 Reviews

1,744 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 18, 2022

Very well done. Mike Lange had me in and out in just over two hours for the 20K service. He explained everything well. More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business, Linda, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands.

Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Hello Linda, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

March 18, 2022

Your service rep was excellent to work with. He was informative, helpful, and having my vehicle serviced there was a pleasure. You have a great team! More

by Bertrem5157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else.

Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, Bertrem5157. We look forward in serving you again. Have an amazing day!

March 18, 2022

Great dealer with excellent customer service and a lot of snacks and drinks and coffee. More

by aoudeaa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Really glad you had a positive experience. Thanks for reviewing. See you next time!

March 18, 2022

Coming from Chicago, I'm new to the dealer and they immediate showed a great difference in serve by letting me know about warranty on this particular service purchased ,, something my old dealer didn' More

by jvillaltajr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come!

Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Hi jvillaltajr, glad to learn your experience was a positive one. Hope to see you again soon! We look forward in serving you again in the future!

March 18, 2022

Awesome Customer Service. Anthony took the time to answer all my questions. I highly recommend them. More

by Pattyg816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Patty, and for taking the time to leave us this wonderful feedback!

Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Pattyg816, thank you so much for the review. We look forward to serving you again soon! Have an amazing day!

March 17, 2022

Always a good customer experience; comfortable waiting area, efficient service and quick response to requests. More

by jjraider95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Reyes
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Hi jjraider95, thank you so much for the review. We look forward to serving you again soon!

March 17, 2022

Service was friendly and honest, It took less time to get part than I expected. Will use dealer again; but hopefully not for a while! More

by Kennethdphillips
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate the review. Thanks for taking the time. Hope to see you again in the near future!

March 17, 2022

The service we receive at Mercedes Benz of The Woodlands is always top notch. From the friendly, welcoming greeters to the great service advisors, my vehicle and I always feel well taken care of. More

by ku15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Mercedes-Benz of the Woodlands responded

Hi ku15 , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this! We look forward in serving you in the future!

March 16, 2022

Great Service today from Mike Lange, Anthony Walding and the Service Team - brought my 2017 in for Recommended Maintenance and received the vehicle back fast. Service included engine oil & filter, transmis More

by steveseiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Mercedes-Benz of the Woodlands responded

Hello steveseiler, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

March 16, 2022

Professional, courteous and knowledgeable. A great experience overall. They did a great job with my car.. I needed service and a complete detail job. I highly recommend. More

by Hilliard
Recommend Dealer
Yes
Employees Worked With
John Watkins
Mar 17, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Hilliard , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!

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