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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,677 Reviews

1,677 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 08, 2022

Mike Lange is great! I drive by a neighboring MBenz dealership to the MBOTW because of the awesome customer service. More

by LSmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, LSmith. Hope to see you again in the near future!

March 08, 2022

I got what I expected. Good service. Did not have to wait any longer than what I was told. More

by Mnewlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

Hello Mnewlin, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

March 07, 2022

Everything was first class! Everyone was very informative and friendly and the lounge and services were awesome! They got our car in fast and they worked quickly. 5 stars all th More

by topjimi1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

The staff is professional and accommodating . This makes it easy for the client which is very important. More

by Dfraelic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Really glad you had a positive experience, Dfraelic. Thanks for reviewing. We will share this with the team!

March 04, 2022

Two men in the service department keep my husband and myself bringing our cars to the dealership for service even though mine is no longer under warranty. Mark Escobar and Danny. These two gentlemen tr More

by teubank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny - receiving for service department
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks so much for the kind words, teubank. We will share this with the team!

March 04, 2022

Excellent and quick service My advisor John is awesome and understanding the issues on my vehicle And resolved it. Thanks Krishna More

by Krishna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, Krishna. Hope to see you again soon!

March 04, 2022

Always pleased with the service at Mercedes-Benz of the Woodlands and our service rep Mark Escobar. More

by Mrsfmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for the review, Mrsfmd. See you next time!

March 03, 2022

The representative was very knowledgeable and kept me informed about the progress promptly. The service was excellent. More

by dingchufuh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Hiotis
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hi dingchufuh , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!

February 27, 2022

Great service and convenient location! They’ve always done a wonderful job and provided excellent customer service. More

by Ann.marek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Gallucci
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Ann.marek , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this!

February 25, 2022

Very professional. Quick and easy check-in and check-out. Excellent service. Gaston kept me informed throughout the service. More

by titusjb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston - 5 stars
Mar 07, 2022 -

Mercedes-Benz of the Woodlands responded

titusjb, we’re so happy to hear you had a good experience. Hope to see you again in the near future!

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