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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,744 Reviews
Call Service Center (936) 206-7500

1,744 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 18, 2024

Always clean and everyone is professional and friendly. Anna from the front desk was exceptional and friendly. Very informative as I was waiting for my car to be serviced. More

by Christine Domangue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna from the front desk
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Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your wonderful feedback, Christine! We’re thrilled to hear you had a great experience with our team, especially Anna. We look forward to serving you again soon!

September 18, 2024

Always easy and efficient. My service manager Steve is the best. This is a Great dealership. More

by cdomangue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, cdomangue! We're thrilled to hear you had such a positive experience with Steve and our team. We strive for efficiency and excellence, and it’s great to know we hit the mark for you. Looking forward to serving you again!

September 14, 2024

Liz did an impeccable job in keeping me informed and updated on the issues and timings of the repairs and maintenance. GREAT JOB! More

by Bob Braun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Bob! We're thrilled to hear that Liz kept you informed throughout the process. Our team is dedicated to providing top-notch service, and we appreciate you taking the time to share your experience.

September 11, 2024

Juan is always in the details,great job! Paula helped me very well too. I will recommend it to my friends. More

by danielriver1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Daniel! We're thrilled to hear that Juan and Paula provided you with excellent service. Your recommendation means a lot to us. We look forward to serving you and your friends in the future!

September 11, 2024

Visits are always easy and efficient. My service manager is the best. This is a Great dealership. More

by Bunnyhop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Bunnyhop! We're thrilled to hear that your visits are efficient and that your service manager has made such a positive impact. We appreciate your support and look forward to continuing to provide you with great experiences at our dealership!

September 11, 2024

Relocated from south Florida and have owned five Mercedez over the years; this was my best service experience. Isaiah was so patient, kind and looked deeply into my car issue. I’d had the issue for months More

by Roberta Moss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Roberta! We're thrilled to hear about your positive experience with Isaiah. Our team always strives to provide exceptional service, and it’s great to know we met your expectations. Welcome to the area, and we look forward to serving you again!

September 06, 2024

I drive an hour to have my Mercedes serviced here. The service is excellent and the lounge area is comfortable. Wouldn’t take my car any place else. More

by aewoods
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic feedback, aewoods! We're thrilled to hear that you find our service and lounge area exceptional. It means a lot that you travel an hour to see us. We appreciate your support and look forward to continuing to provide you with excellent service for your Mercedes!

September 06, 2024

Having your car serviced is never fun, but Mercedes of The Woodlands makes it as comfortable as possible. The service staff is very accommodating and professional, and the waiting area is well stocked wit More

by jaleever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, jaleever! We’re thrilled to hear you had a positive experience with our service team and enjoyed the amenities. We appreciate your feedback and look forward to seeing you again!

September 05, 2024

We were spoiled by the service we receive at Sewell for our Audi but I’ve been very impressed with Gaston Reyes attention to detail and his advice when having my 450E serviced. His communication is prompt More

by Jean
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Jean! We're thrilled to hear that you had a great experience with Gaston. Our team takes pride in providing exceptional service and communication. We appreciate your support and look forward to seeing you again.

September 01, 2024

Always a good experience. Great staff from sales to service. Everyone wants to make sure you leave happy. More

by Deb R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Mercedes-Benz of the Woodlands responded

Deb, thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our team. Our staff takes pride in ensuring every visit is enjoyable, and your kind words motivate us to keep up the good work. Looking forward to seeing you again!

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