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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,678 Reviews
Call Service Center (936) 206-7500

1,678 Reviews of Mercedes-Benz of the Woodlands - Service Center

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March 13, 2022

The door goes up at the garage and they take over and I did was sign my name. Steve contacted me that the car was ready and all I did again was sign again and in between had a drink an snack on the house. More

by Fstang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for the review, Fstang. Hope to see you again in the near future! Have a great rest of the day!

March 12, 2022

Very courteous & professional with customers. Have been taking my vehicle here for servicing for the past several years and they have done an excellent job so far! Highly recommend this dealershi More

by serve22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Hi serve22, we’re thrilled to get this kind of feedback.Thank you for taking the time to review us. See you soon!

March 12, 2022

We got a inspection this time. Everything went well. So glad Woodlands Mercedes-Benz offers this service because we use them exclusively. More

by Mylilpookie7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Mylilpookie7, thank you for the review. We thrive in doing the best for our customers. See you next time!

March 11, 2022

Friendly and helpful staff. Was a good experience and did a great job with my car. More

by Timscottholmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

So glad you had a great experience, Timscottholmes. We will share this with the team!

March 10, 2022

It’s always a pleasure working with Mark Escobar. Very professional and knowledgeable. The best. More

by m.a.kohler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

m.a.kohler, thank you for the review. We look forward in serving you again. Hope you have an amazing day!

March 10, 2022

Service advisor, Gaston was great. Service was done to my satisfaction. Replaced battery under warranty. More

by rghowardjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston
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Mar 12, 2022 -

Mercedes-Benz of the Woodlands responded

rghowardjr, we’re so happy to hear you had a good experience. Hope to see you again soon!

March 10, 2022

Prompt scheduling. Quick turnaround...got me out on time as promised. Great Mercedes Sprinter service. More

by MICHAELp936
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
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Mar 14, 2022 -

Mercedes-Benz of the Woodlands responded

Hello MICHAELp936, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

March 10, 2022

Fantastic team and service! Special shoutout to Marcos in sales and Steve in Service for the outstanding support and service! More

by Jason M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Jason , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant. It's always great to read reviews like this! We look forward to serving you again.

March 09, 2022

Great service and fast too! ! The service time estimate was 3hours but was completed in half that time!! More

by Another MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

We’re so happy to hear you had a good experience. See you next time!

March 09, 2022

Always prompt and friendly folks. Changed dealers after emergency visit to MB of The Woodlands More

by Leonard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2022 -

Mercedes-Benz of the Woodlands responded

Hi Leonard , Thank you for taking the time to provide us with a review of your experience. I am pleased you had a great experience. Looking forward to serving you again.

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