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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,742 Reviews

1,742 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 01, 2022

I made my appointment online. Like always I showed up very early for the appointment. The service department took me right in and let me explain in detail what I was needing. The More

by kenneth.barrett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 01, 2022

Love this dealership! The entire team is excellent from the service advisors to the sales reps and everyone in between. I couldn’t be happier. More

by cotienoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guston. I don’t remember his last name but he covered Mike on Friday when I picked up the car.
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 30, 2022

Always excellent service and great people. We always get a clean loan vehicle and our vehicle is always clean when it it returned More

by gerryxom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 30, 2022

Thank you for the first class service I have received from The Woodlands Mercedes Benz for the past five years. I have been impressed with the whole organization as evidenced by the number of personal re More

by leon cubillas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Leon, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 30, 2022

Liz Rincon, our service representative was informative, courteous and very efficient in processing our car for its maintenance checkup. We had asked for a ride to the Woodlands Mall (and pickup, of course More

by M Nicolai
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 29, 2022

Always have a perfect experience! ! Everyone is very nice and professional, they make you feel special. The facility is gorgeous and very immaculate. Excellent snack bar too! Don’t mi More

by Katherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 29, 2022

i had a great experience with mr michael thomas the salesman and also with mr steve and others in the service department.everyone is awsome kind an very helpful.when i walked through the doors on 04/25 More

by sampson.claudette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate your business, Claudette, and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 28, 2022

Very organized dealership. Consistent service and attitude from every employee. They make car ownership enjoyable. More

by deltacallaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
May 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 28, 2022

Mike took god care of me and my car as always . The car was ready as promised More

by gerald6899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We're thrilled to hear that you found your experience with Mike to be a positive one. We look forward to having you as one of our valued customers for years to come, Gerald. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 28, 2022

Excellent Service visit at MBoTW with Mike Lange - 50,000 mile service on my spouse's SUV - inspection, fluids, filters and spark plugs in 3 hours. Appreciated the friendly shuttle service. More

by steveseiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry - Shuttle host
Apr 28, 2022 -

Mercedes-Benz of the Woodlands responded

Steve, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional service experience. We will share your comments with Mike and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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