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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,742 Reviews

1,742 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 11, 2022

The Woodlands Benz dealership customer service is outstanding starting with my service writers Mike and Liz for almost twenty years that I followed from another dealer. The Convenience items that’s More

by Eaglin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 10, 2022

Staff was very courteous and professional. The service was completed in the time promised and at the price quoted. More

by cggonzalez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
May 10, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 09, 2022

Thank you Anthony and Mike from the services department, great customer services and advice to your client More

by JYM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 08, 2022

Everyone is very kind and professional, Mr Fred Gallucci has always been a great General Manager. More

by Jfloresilva1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John service advisor
May 09, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 06, 2022

This dealership is really great. I take my cars there sense they open and I do not have any problem. Service is great, people is really polite, everybody in the dealership is really More

by MAFA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 06, 2022

The service was very accommodating to us and the dealership was spotless. We felt very comfortable there. More

by Bryant Daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Bryant, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 06, 2022

Fast, efficient, courteous, professional. What more can you ask for. Makes the service experience painless. More

by Ccr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 06, 2022

Great Service department! Fast and Courteous. Wonderful waiting area. Overall, an excellent experience. Highly recommend this dealership! More

by rmstuart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
May 09, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 05, 2022

The checkin process was great. Was able to get to work on time. Checkout was also a breeze. More

by donaldleger1961
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Donald, and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 04, 2022

Excellent service on over-engineered MB diesel engine. Fixed my leaking engine oil cooler and stuck intake manifold runner, both inside the center of engine. More

by bluetec owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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