Mercedes-Benz of the Woodlands - Service Center

Great Service and great management. Service advisor was knowledgeable and friendly. Thank you for the great 1st time experience Service advisor was knowledgeable and friendly. Thank you for the great 1st time experience More

Great service, and timely. Steven Davis was very professional, and was able to answer all my question. Steven Davis was very professional, and was able to answer all my question. More

The service was excellent. I was received in a timely manner. Liz was very clear with her explanation on what will be done. I was received in a timely manner. Liz was very clear with her explanation on what will be done. More

My service was exceptional and timely - I would never go anywhere else! Best staff and waiting area! anywhere else! Best staff and waiting area! More

Excellent customer service Knowledgeable team Excellent communication Clean showroom Comfortable showroom Proximity to my residence is a plus team Excellent communication Clean showroom Comfortable showroom Proximity to my residence is a plus More

I can not recall the name of my service advisor but, he was exceptional. He was extremely helpful and professional. I came from BMW to the Mercedes because the service was so horrible there and I will be was exceptional. He was extremely helpful and professional. I came from BMW to the Mercedes because the service was so horrible there and I will be a customer of your dealership for life! Danelle More

Always extremely pleased with the efficient, friendly and professional service in a very pleasant environment. professional service in a very pleasant environment. More

My state inspection service was prompt and professionally completed. My advisor, Gaston Reyes, was very good at keeping me informed and provided excellent customer service. completed. My advisor, Gaston Reyes, was very good at keeping me informed and provided excellent customer service. More

If I could give 10 stars I would. Every person we came into contact with had excellent customer service and knowledge. They were so helpful and friendly. They were able to get my '22 Every person we came into contact with had excellent customer service and knowledge. They were so helpful and friendly. They were able to get my '22 GLE450 right in and fix a small issue the same day. I had a terrible experience at the autonation up the road, so I am thrilled to have chosen MBOTW for my service issue. We definitely found a top-notch Mercedes dealership for all of our future purchases and service needs on this vehicle and our AMG. The difference between this dealership (the people and the facility) and the autonation at 1960 is night and day. Pass that other one and head to the woodlands!! Cannot recommend them enough. More

Our pre-owned GL450 had a recall and MBTW sent a service mgr & tech to our home to inspect the vehicle. They were prompt, courteous and very knowledgeable. The car failed first inspection but was deemed s mgr & tech to our home to inspect the vehicle. They were prompt, courteous and very knowledgeable. The car failed first inspection but was deemed safe after second test. They explained in full detail the situation, instructing another check every 2 years and an affidavit in the event the car is sold. In addition, I purchased my E350 new from MBTW and have been extremely impressed by their service dept. we have owned several Mercedes in different cities and, by far, MBTW has provided exceptional service. More