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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,742 Reviews

1,742 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 16, 2022

The service here is always thorough and professional. Mike Lange is my service advisor, his customer service is the best! More

by Muriel R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Mercedes-Benz of the Woodlands responded

Muriel, Thank you for your very kind review. Mike and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 15, 2022

Always friendly and courteous. Very professional and get the job done right. A pleasure to work with, I highly recommend. More

by khoyle001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gaston 5 stars!!
May 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 14, 2022

Customer service at MBOTW is great from from the purchase to the service. I’ve always felt well taken care off in all my interactions with them. Extremely convenient. More

by Jorge Toledo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 13, 2022

I have leased two Mercedes from Mercedes Benz at the Woodlands and have experienced stellar sales and service. More

by Dixielpritchard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 13, 2022

Mike Lange was superb. ...Service was impeccable! I have always had a great experience at MB of The Woodlands. More

by thomasmcbride77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your 5 star review! We are so glad that Mike had the opportunity to work with you to make your experience with us a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 13, 2022

The service was excellent and the wait time was exceptional. I would recommend this business to anyone. More

by Miss Peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 13, 2022

Stellar service representative! ! Juan Renteria provided great support and communication, and actually got me out in a more timely manner than expected, AND at a lesser cost than or More

by MICHAELp936
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
May 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 11, 2022

Customer service is always excellent! We always feel welcomed and that you have our best interest. The service department has a wonderful team that all work well together. More

by joyce.cindi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Joyce, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 11, 2022

this dealership continues it's excellence in all areas. my latest service experience was flawless. no appt had tire issue, issue was diagnosed quickly and tire was replaced while I waited. in and out in a More

by gerry7h
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Steve delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 11, 2022

I need more starts to properly rate this dealership. They are so professional, friendly and knowledgeable. From purchasing my car to having it serviced I am very pleased. The service department is in More

by Janice B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
May 12, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Janice, and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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