Mercedes-Benz of the Woodlands - Service Center

Great folks and great service. Liz really makes doing service very easy. Looking forward to our next visit Liz really makes doing service very easy. Looking forward to our next visit More

Liz my service rep was very helpful and my car was done in a hour in a hour More

Mark Escobar is the best service advisor ever. I appreciate the efforts to ensure my service was properly performed (the first time, of course), the courtesy of the drivers, and the efficiency in I appreciate the efforts to ensure my service was properly performed (the first time, of course), the courtesy of the drivers, and the efficiency in completing the work. Thank you as always! More

Always satisfied top to bottom with these folks. Pricey, but that's what you get with a high-end German vehicle, and just the nature of the experience. Pricey, but that's what you get with a high-end German vehicle, and just the nature of the experience. More

Good service representatives like Mike Lange who takes his time to listen to your concerns his time to listen to your concerns More

Service was outstanding! !! And cudos to my service rep., Mike Lange! He is awesome!!!!!!! Thanks !! And cudos to my service rep., Mike Lange! He is awesome!!!!!!! Thanks More

I have bought 4 Mercedes’ from MBOTW over the years — once CPO and the others new ! My elxieor friend with service is first class particularly with Richard M and Anthony, the service manager. I hav once CPO and the others new ! My elxieor friend with service is first class particularly with Richard M and Anthony, the service manager. I have found them to be extremely knowledgeable about the cars they service and have never pushed me to have more service done than is absolutely required. For this reason, I will always have my car serviced at MBOTW. More

Excellent service. Friendly atmosphere, comfortable waiting area, snacks and beverages provided. From the moment I drive into the garage I’m immediately greeted and che Friendly atmosphere, comfortable waiting area, snacks and beverages provided. From the moment I drive into the garage I’m immediately greeted and checked-in. The next stop is a visit with the service rep who goes over in detail why I brought the car in. Windows from the waiting area look into the garage and you’re able to see your car while it’s being inspected and serviced. Service rep always keeps me informed on issues with the car and timing for finishing the work. When everything is done and I’m ready to leave, the car is returned to me straight from the car wash. It’s a great dealership and I can’t imagine going anywhere else. More

My service consultant John Watkins was efficient and coordinated getting rhe part to fix my front door problem well. coordinated getting rhe part to fix my front door problem well. More

Called MBoTW (Juan Renteria) advising of a Check Engine Light on my Sprinter. Juan offered to check it first thing the very next morning. Which I did and drove off later that morning with repairs complet Light on my Sprinter. Juan offered to check it first thing the very next morning. Which I did and drove off later that morning with repairs completed. Another Excellent Service experience. Thanks to Juan and the Service Techs. Steve More