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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,678 Reviews
Call Service Center (936) 206-7500

1,678 Reviews of Mercedes-Benz of the Woodlands - Service Center

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April 12, 2022

Mike Lange has always provided us with excellent service on our 4 Mercedes automobiles. The service technicians have always provided the required services and we have never had to return a vehicle for inco More

by 4mercedesowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 10, 2022

Mark Escobar is our service manager. He is always professional and a pleasure to deal with More

by largegarage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mark met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 10, 2022

Mark Escobar is my service manager and very friendly! . He was very helpful and explained everything to me in detail. I highly recommend Mercedes Benz of The Woodlands! More

by CinCin
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 09, 2022

Excellent service! Great job by Richard and team all the way around! Thank you very much More

by Pat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Pat, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2022

I appreciated Anthony Walding taking a personal interest in solving some issues with my car. He had the problem taken care of. The technician that worked on my car fixed the problem in no time. I wished I More

by Myra Corbo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Myra, and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2022

Great place to shop and get all your needs for your cars and tricks, fast responses More

by Kanikamorris13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Kanika, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 08, 2022

Our service rep, Liz is the. best rep we have ever worked with. Her representation for the dealer makes our service visits excellent. Lots of personal attention. More

by rcramer68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that Liz was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 07, 2022

The facility was very clean and modern, easy access and everyone was helpful and polite More

by Jim Nagel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Jim. We appreciate your business and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 07, 2022

prob was easily solved and in a timely manner. richard and the service dept handled the issue quickly and correctly More

by r_a_gauthier
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad Richard and our team were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 07, 2022

The service was excellent. All personnel dealt with were great and time it too to service was excellent… More

by Amr.Lotfy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
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Apr 08, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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