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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,678 Reviews

1,678 Reviews of Mercedes-Benz of the Woodlands - Service Center

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April 23, 2022

Mark was very helpful and friendly. He went out if his way to be sure we were satisfied snd pleased Highly recommend More

by jnbedford
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear Mark was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 22, 2022

My service advisor, Gaston Reyes, always keeps me informed as to maintaining my SL550AMG at ultimate performance level. Gaston is excellent at making me aware of future services needed. I believe I More

by waynegtruax
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Apr 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Wayne! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Apr 22, 2022 -

waynegtruax responded

Thank you. You earned it!

April 22, 2022

Have never been disappointed when I take me Mercedes in for service. Liz Rincon is great in customer service. Kudos to all of you at the dealership! More

by Anciracl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are so glad that Liz had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

Apr 22, 2022 -

Anciracl responded

It was an easy review!

April 21, 2022

I like my service advisor Mike. He is courteous and I feel he cares. The prices are high, but that is not the staff's fault. More

by nor_nim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to hear that Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 21, 2022

Mike Lange is the best and most responsive service advisor. Service department is the best. More

by Sextro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike and our team met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 20, 2022

I have been extremely happy working with this dealership - sales and service. Ashley always facilitates servicing my car and keeps me well informed. Mark was very professional and ensured all the issues we More

by Alex
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Mercedes-Benz of the Woodlands responded

Alex, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 19, 2022

Top notch service! Mercedes Benz - Woodlands’ employees are so kind and professional. I absolutely loathe dealing with anything regarding car maintenance, but they make More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan G.
Apr 20, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 18, 2022

Great dealership Great people with outstanding customer service! All questions were answered promptly to my satisfaction Always enjoy visiting there. More

by rdernick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 17, 2022

Mercedes-Benz of the Woodlands is absolutely the Best Car Dealership I have ever had the pleasure to deal with. At age 72, I have purchased many cars over the years. Last April when I decided to trade in my More

by Chefette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

April 12, 2022

Mike is awesome. Great personal service. The whole crew is attentive from the time you drive in, to driving out. More

by pat.mariahllc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review, Pat! We are so glad that Mike had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Mercedes-Benz of the Woodlands. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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