Mercedes-Benz of the Woodlands - Service Center

Very good service, along with friendly personnel. Listened to my description of an AC problem and found the issue and fixed it. Look forward to long relationship with dealership. Thanks. Listened to my description of an AC problem and found the issue and fixed it. Look forward to long relationship with dealership. Thanks. More

I want to thank you for the amazing RV service that I get at your dealership. In all my years of various vehicles of all makes and models, this MB location provides a carefree experience. My service adviso at your dealership. In all my years of various vehicles of all makes and models, this MB location provides a carefree experience. My service advisor is Juan R and he is timely, kind, knowledgable and explains everything so well. Thank you More

I am very pleased with Mercedes Benz of the woodlands I have had an a/c problem with my 2012 ml 350 for almost 4 years. After 7-9 months it stops cooling I have had 2 other Mercedes Dealerships and 3 indiv have had an a/c problem with my 2012 ml 350 for almost 4 years. After 7-9 months it stops cooling I have had 2 other Mercedes Dealerships and 3 individual garages look at it nobody could find the problem and fix it.They all put more Freon in it and 7-9 months later it stops cooling.I talked with one of the service managers at Mercedes Benz of the Woodlands Mr. Donald Hutchins I told him the problems I was having with the car he told me that they could find and fix the problem. They did just that they found the problem and fixed it I am so grateful to Mr Hutchins and Mercedes Benz of the Woodlands for finding this 4 year problem and fixing it. Thank you so very much. Richard Williams More

Your service department is very good. Anthony, Donald and Mark are extremely reliable. Da Da!! Anthony, Donald and Mark are extremely reliable. Da Da!! More

First class service department, would give it six stars if it were an option. My Service Advisor Gaston kept me informed and on time. Everyone was pleasant and helpful. Very nice experience! if it were an option. My Service Advisor Gaston kept me informed and on time. Everyone was pleasant and helpful. Very nice experience! More

I went in for service and it was an exceptional experience. They are super friendly, quick, and the waiting area is the best around. experience. They are super friendly, quick, and the waiting area is the best around. More

EXCELLENT CUSTOMER SERVICE. Very professional and Juan was awesome. He even offered to deliver my vehicle following the service work. Very professional and Juan was awesome. He even offered to deliver my vehicle following the service work. More

Gaston was awesome! Professional, informative and honest. First rate amenities! Will service here again. #1 Professional, informative and honest. First rate amenities! Will service here again. #1 More

I received Great service and their communication top notch! Another great experience at MBOTW! Thanks! notch! Another great experience at MBOTW! Thanks! More

Great customer service everytime I visit the woodlands mercedes dealer Richard is the best always so nice and helpful 😃 mercedes dealer Richard is the best always so nice and helpful 😃 More