Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,801 Reviews of Mercedes-Benz of the Woodlands - Service Center
A” service on new Mercedes 580 and replacement plastic pieces broken along with electronics recall Service department is always joy to work with Richard is perfect pieces broken along with electronics recall Service department is always joy to work with Richard is perfect More
Loaner car was ready to go in and out in a flash. Pickup just as smooth! Pickup just as smooth! More
This business is outstanding in all areas starting with the friendly staff waiting to greet you, the beautiful, sparkling accommodations and pristine service entrance, convenient coffee bar and comfortable the friendly staff waiting to greet you, the beautiful, sparkling accommodations and pristine service entrance, convenient coffee bar and comfortable waiting area, an impressive full view service Bay Area, and prompt communication and notifications from knowledgeable service personnel. The service representative assigned me, John, was courteous and well-versed in the particulars of my seven-year old Mercedes’. He, along with all other employees could not have been more helpful and the perfect impression of a well run dealership. Not only do I recommend Mercedes-Benz of the Woodlands, I intend to continue using them for my future needs. More
Liz is absolutely the best! Was quoted 2-2.5hrs for service wait time and vehicle was ready in 1.5hrs. Now that’s service!!! I did make appointment in advance so that might Was quoted 2-2.5hrs for service wait time and vehicle was ready in 1.5hrs. Now that’s service!!! I did make appointment in advance so that might of factored in however, can’t beat the best customer care on the planet. More
Excellent, efficient service & people! Everyone friendly, informative and took my car in fir service at the appointment time. Has loaner ready and more importantly, called me to inform m Everyone friendly, informative and took my car in fir service at the appointment time. Has loaner ready and more importantly, called me to inform me my car was ready for pickup 2 hrs before the scheduled time! More
Excellent service! Promptly addressed my service issues. Personnel are friendly and professional. I highly recommend the dealership. Promptly addressed my service issues. Personnel are friendly and professional. I highly recommend the dealership. More
Great service! Car runs better and tigger after my B3 service. Richard does a great job! Car runs better and tigger after my B3 service. Richard does a great job! More