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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,801 Reviews

1,801 Reviews of Mercedes-Benz of the Woodlands - Service Center

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July 30, 2022

A” service on new Mercedes 580 and replacement plastic pieces broken along with electronics recall Service department is always joy to work with Richard is perfect More

by James’ 580
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young guys and girls when you pull in
Jul 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a five-star rating. We are very happy to hear that Richard and our crew always provide you with a positive experience. We sincerely value your business, James. and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 29, 2022

everything was great - repair was flawless, and in and out in less than a day. We have been very happy with the dealership and service. More

by jimmyward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
Jul 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words; and for taking the time to leave us this wonderful feedback! We truly appreciate your business, Jimmy. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 28, 2022

Loaner car was ready to go in and out in a flash. Pickup just as smooth! More

by Chapman.scott6206
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 27, 2022

This business is outstanding in all areas starting with the friendly staff waiting to greet you, the beautiful, sparkling accommodations and pristine service entrance, convenient coffee bar and comfortable More

by Mary W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jul 28, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 27, 2022

This has to be one of the best dealerships to work with, my vehicle and I are always treated like top priority! More

by SarahOliver2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jul 28, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 25, 2022

Liz is absolutely the best! Was quoted 2-2.5hrs for service wait time and vehicle was ready in 1.5hrs. Now that’s service!!! I did make appointment in advance so that might More

by cdalesio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 24, 2022

Excellent, efficient service & people! Everyone friendly, informative and took my car in fir service at the appointment time. Has loaner ready and more importantly, called me to inform m More

by Ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 21, 2022

Excellent service! Promptly addressed my service issues. Personnel are friendly and professional. I highly recommend the dealership. More

by deborah
Recommend Dealer
Yes
Employees Worked With
Gaston, Anthony Walding
Jul 21, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review, Deborah. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 21, 2022

Easy to make appointment and appointment honored! Really nice service personnel and waiting area is comfortable and enjoyable to use. More

by j2jtx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
Jul 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

July 20, 2022

Great service! Car runs better and tigger after my B3 service. Richard does a great job! More

by Rick Pontin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Rick, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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