Mercedes-Benz of the Woodlands - Service Center

MBOTW’s service department, especially Mike Lang, is always responsive to my service needs. Thanks! always responsive to my service needs. Thanks! More

Always enjoy my service experience. Mike is the best service manager. He is a real asset. Mike is the best service manager. He is a real asset. More

Mercedes @Woodland exceptional services, Mark kept me informed on what my SUV need it during the service. Return to the dealer and the car was ready !! no time lost!!!. Good work for the mechanics also. informed on what my SUV need it during the service. Return to the dealer and the car was ready !! no time lost!!!. Good work for the mechanics also. More

The employees in the Service Department were exceptionally helpful and friendly. They answered my questions and were polite and courteous. exceptionally helpful and friendly. They answered my questions and were polite and courteous. More

Customer service is outstanding. They above and beyond to make sure you leave satisfied. They keep you in the know of the status of your vehicle. They above and beyond to make sure you leave satisfied. They keep you in the know of the status of your vehicle. More

Solved a intermittent A/C problem. Intermittent issues are the most difficult- how many times have you had a problem and once arriving to a dealer the problem goes away. Thank you Fred Intermittent issues are the most difficult- how many times have you had a problem and once arriving to a dealer the problem goes away. Thank you Fred & your persistent mechanics. I HIGHLY recommend Mercedes of the Woodlands! More

MB of Woodlands is 1st class from the time you arrive to leaving! A+ and I highly recommend visiting this dealership. They know a MB buyer is an elite buyer and they treat you as one! leaving! A+ and I highly recommend visiting this dealership. They know a MB buyer is an elite buyer and they treat you as one! More

Friendly employees, fast checking in, fast service, comfortable waiting area, fast checking out and very reasonable prices comfortable waiting area, fast checking out and very reasonable prices More

In addition to the A3 scheduled maintenance I had my GLC detailed. It looks like new! The home pickup and service went as scheduled. But a problem showed up on my wife's C300. Gaston let me drop it of detailed. It looks like new! The home pickup and service went as scheduled. But a problem showed up on my wife's C300. Gaston let me drop it off and worked it into the schedule. He will have it delivered when it is diagnosed and fixed. Thanks for the flexibility! More

Excellent service. Friendly and professional. I will return for future service. Waited for car and done when expected. Friendly and professional. I will return for future service. Waited for car and done when expected. More