Mercedes-Benz of the Woodlands - Service Center

Had a check engine light show up. Visited MB Woodland’s and within a short period of time they were able to correct the problem . They are always customer friendly, professional an Visited MB Woodland’s and within a short period of time they were able to correct the problem . They are always customer friendly, professional and knowledgeable. More

Everyone was kind, patient and accommodating. Repairs were efficient & timely and I enjoyed the loaner car very much. Might have to add to my collection. Thank you, Mercedes’ Woodlands! I’ll be b Repairs were efficient & timely and I enjoyed the loaner car very much. Might have to add to my collection. Thank you, Mercedes’ Woodlands! I’ll be back!!! More

The team is always very responsive to my request and I have been very pleased thus far. have been very pleased thus far. More

Great people to deal with in purchasing a vehicle. The service department and the dealership have your back if any issues come up. They make owning a Mercedes a joy. The service department and the dealership have your back if any issues come up. They make owning a Mercedes a joy. More

This service appointment was the best I have ever experienced at any dealer, anywhere. John Watkins substituted for my regular service rep who was on vacation. John should be awarded the ABCD Award experienced at any dealer, anywhere. John Watkins substituted for my regular service rep who was on vacation. John should be awarded the ABCD Award--Above and Beyond the Call of Duty. More

Promptly fixed a chronic problem for me under warranty. always courteous and professional and provided transportation back home. always courteous and professional and provided transportation back home. More

Always great to work with these guys. Very professional. Arranged prompt drop-off and pick up at my house. Very professional. Arranged prompt drop-off and pick up at my house. More

This Mercedes Benz dealership has everything and more that you need and wish for! The customer services they provide is the best! that you need and wish for! The customer services they provide is the best! More

Great service and waiting area for customers. Can always trust the service. Liz is always on top of getting my car done on time. Can always trust the service. Liz is always on top of getting my car done on time. More

Richard Metodiev and his professional team are the very best. He is professional and courteous. And very enjoyable to work with. His estimates in regards to cost and time are accurate. He is a clear commun best. He is professional and courteous. And very enjoyable to work with. His estimates in regards to cost and time are accurate. He is a clear communicator. There are never any surprises. The work is always done correctly the first time. We have never had any issues. On this visit Richard went out of his way to help us. Richard returns phone calls promptly and always describes the issues clearly and in layman’s language. Richard and his team are a huge asset to MB of the Woodlands. We have been a MB Woodlands several years now and intend to purchase another MB in the future. We will go back to MB Woodlands as we feel confident and comfortable working with their excellent team. Thanks for the excellent service and caring for your clients. John and Barbara O’Brien More