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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,676 Reviews

1,676 Reviews of Mercedes-Benz of the Woodlands - Service Center

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May 27, 2022

Excellent experience, timely repairs and constant communication from Service Manager, Steven. I will absolutely return for future maintenance needs. More

by wgceppi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 25, 2022

Professional! Super nice! Fixed everything we asked them to! Gave me a nice loaner comparable to my SUV. More

by Criversen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. Congratulations on your new SUV! We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 25, 2022

Long time customer with Mercedes Benz of the Woodlands. Very professional staff with a true understanding of customer service in all areas of the business. Thank you More

by gsundag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
May 26, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for George, John, and our team. We appreciate you taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 25, 2022

Fabulous service. fixed the problems the first time in. We had excellent communication and courtesy with service advisor. RV was ready at the time promised. Juan Rent More

by AlHeilmanmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
May 26, 2022 -

Mercedes-Benz of the Woodlands responded

Al, It's great to hear that Juan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 25, 2022

Richard is always awesome to work with. Answers my million of questions with patience:) helps me a lot with my request even without prior appointments:) Thank you so much. More

by macausap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Richard and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 24, 2022

The best dealership; great sales services, friendly environment, professional service and personal attention in your needs. More

by omarathie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate your business and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 23, 2022

Excellent service. Great waiting area . service completed in given time. Ease of scheduling appointment online More

by Gaurav.Vedpathak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 23, 2022

The service and work was fast. I received my vans quickly.. I called one day and had one back in two days .I send my second van in had it back the same day. Awesome!! More

by roderick.anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
May 23, 2022 -

roderick.anderson responded

Great job.

May 23, 2022 -

roderick.anderson responded

Great job

May 23, 2022

Everyone and everything was top notch, as you would expect from Mercedes. What was unexpected was how quick the service was and how pleasant the entire experience was. More

by ronald.chin
Recommend Dealer
Yes
Employees Worked With
John Watkins
May 23, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Ronald, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

May 22, 2022

I could not be more impressed with how the staff dealt with me. They were diligent in figuring out my cars problem. We were treated with concern respect and class. My car was back in my care in 3 days. More

by sadams3512
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Walding.
May 23, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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