Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,725 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,725 Reviews of Mercedes-Benz of the Woodlands - Service Center
Sort by
August 04, 2022
In addition to the A3 scheduled maintenance I had my GLC detailed. It looks like new! The home pickup and service went as scheduled. But a problem showed up on my wife's C300. Gaston let me drop it of detailed. It looks like new! The home pickup and service went as scheduled. But a problem showed up on my wife's C300. Gaston let me drop it off and worked it into the schedule. He will have it delivered when it is diagnosed and fixed. Thanks for the flexibility! More
by Cal
Employees Worked With
gaston reyes
August 04, 2022
Excellent service. Friendly and professional. I will return for future service. Waited for car and done when expected. Friendly and professional. I will return for future service. Waited for car and done when expected. More
by jmorris5369
Employees Worked With
August 03, 2022
Excellent service and facilities! Glad to be there waiting for my vehicle while repaired. Thanks! Glad to be there waiting for my vehicle while repaired. Thanks! More
by e
Employees Worked With
August 02, 2022
extremely friendly and efficient staff. great service and fast completion of the work. nice waiting area with good amenities as well great service and fast completion of the work. nice waiting area with good amenities as well More
by JSS
July 30, 2022
A” service on new Mercedes 580 and replacement plastic pieces broken along with electronics recall Service department is always joy to work with Richard is perfect pieces broken along with electronics recall Service department is always joy to work with Richard is perfect More
by James’ 580
July 29, 2022
everything was great - repair was flawless, and in and out in less than a day. We have been very happy with the dealership and service. out in less than a day. We have been very happy with the dealership and service. More
by jimmyward
Employees Worked With
July 28, 2022
Loaner car was ready to go in and out in a flash. Pickup just as smooth! Pickup just as smooth! More
by Chapman.scott6206
Employees Worked With
July 27, 2022
This business is outstanding in all areas starting with the friendly staff waiting to greet you, the beautiful, sparkling accommodations and pristine service entrance, convenient coffee bar and comfortable the friendly staff waiting to greet you, the beautiful, sparkling accommodations and pristine service entrance, convenient coffee bar and comfortable waiting area, an impressive full view service Bay Area, and prompt communication and notifications from knowledgeable service personnel. The service representative assigned me, John, was courteous and well-versed in the particulars of my seven-year old Mercedes’. He, along with all other employees could not have been more helpful and the perfect impression of a well run dealership. Not only do I recommend Mercedes-Benz of the Woodlands, I intend to continue using them for my future needs. More
by Mary W
Employees Worked With
John
July 25, 2022
Liz is absolutely the best! Was quoted 2-2.5hrs for service wait time and vehicle was ready in 1.5hrs. Now that’s service!!! I did make appointment in advance so that might Was quoted 2-2.5hrs for service wait time and vehicle was ready in 1.5hrs. Now that’s service!!! I did make appointment in advance so that might of factored in however, can’t beat the best customer care on the planet. More
by cdalesio
Employees Worked With
