Mercedes-Benz of the Woodlands - Service Center

Richard Metodiev and his professional team are the very best. He is professional and courteous. And very enjoyable to work with. His estimates in regards to cost and time are accurate. He is a clear commun best. He is professional and courteous. And very enjoyable to work with. His estimates in regards to cost and time are accurate. He is a clear communicator. There are never any surprises. The work is always done correctly the first time. We have never had any issues. On this visit Richard went out of his way to help us. Richard returns phone calls promptly and always describes the issues clearly and in layman’s language. Richard and his team are a huge asset to MB of the Woodlands. We have been a MB Woodlands several years now and intend to purchase another MB in the future. We will go back to MB Woodlands as we feel confident and comfortable working with their excellent team. Thanks for the excellent service and caring for your clients. John and Barbara O’Brien More

Outstanding customer service! Issue resolved first visit! Very professional and communications was exceptional regarding work needed and estimated cost. Issue resolved first visit! Very professional and communications was exceptional regarding work needed and estimated cost. More

My service was exceptional and timely - I would never go anywhere else! Best staff and waiting area! anywhere else! Best staff and waiting area! More

The service was excellent. I was received in a timely manner. Liz was very clear with her explanation on what will be done. I was received in a timely manner. Liz was very clear with her explanation on what will be done. More

Great Service and great management. Service advisor was knowledgeable and friendly. Thank you for the great 1st time experience Service advisor was knowledgeable and friendly. Thank you for the great 1st time experience More

Great service, and timely. Steven Davis was very professional, and was able to answer all my question. Steven Davis was very professional, and was able to answer all my question. More

All services were explained and completed in a timely manner. I would recommend this dealership!! manner. I would recommend this dealership!! More

Excellent customer service Knowledgeable team Excellent communication Clean showroom Comfortable showroom Proximity to my residence is a plus team Excellent communication Clean showroom Comfortable showroom Proximity to my residence is a plus More

I can not recall the name of my service advisor but, he was exceptional. He was extremely helpful and professional. I came from BMW to the Mercedes because the service was so horrible there and I will be was exceptional. He was extremely helpful and professional. I came from BMW to the Mercedes because the service was so horrible there and I will be a customer of your dealership for life! Danelle More

My state inspection service was prompt and professionally completed. My advisor, Gaston Reyes, was very good at keeping me informed and provided excellent customer service. completed. My advisor, Gaston Reyes, was very good at keeping me informed and provided excellent customer service. More