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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,725 Reviews
Call Service Center (936) 206-7500

1,725 Reviews of Mercedes-Benz of the Woodlands - Service Center

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August 17, 2022

Excellent customer service. A+ Dealership very satisfied with the work. Will go back. Thank you More

by txmom3x
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

I had a flat tire (run flat) that the dealership went out of the way to fix for me at very short notice More

by HerbertO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gascon Reyes
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Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Herbert, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

I really appreciated the quick response when I called and said my auxiliary battery indicator was in the red. I drove right in and was taken care of immediately without an appt. Thank You! More

by JaneTank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston was my contact person. He was very professional and took care of me getting back on the road.
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Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

Service was great! Car was ready and washed on time as promised. Best Mercedes dealership in the Houston area! More

by mde4me
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

Liz Rincon was courteous and professional. Explained all item clearly. The car service was done in a timely manner. More

by edbrooks1114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Ed, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 17, 2022

I was very pleased with the service I got when having my first maintenance done on my vehicle. Everyone was helpful and my wait was very short. More

by dreagan4
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 16, 2022

fantastic service and facility. This is the only place I would consider servicing my car More

by billmao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
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Aug 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands, Bill. We appreciate your feedback and five-star rating. We're glad we were able to help, and we hope to see you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 16, 2022

Mark Escobar and the entire service team always do an amazing job taking care of my G63. Vanessa in sales helped me buy my e350 last year and has been great in informing me of the types of vehicles I wo More

by n3solanki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found your experience with both Vanessa and Mark to be a positive one. We appreciate your business. Our team looks forward to serving you again soon. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 13, 2022

Excellent service. The repair was done within the estimated time frame, including washing my car. More

by doug.rogge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Doug! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 12, 2022

Mike was outstanding and so kind. I’ve been to many Mercedes dealerships but this is the best by far. More

by anamurillo99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you again for choosing Mercedes-Benz of the Woodlands. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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