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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,744 Reviews
Call Service Center (936) 206-7500

1,744 Reviews of Mercedes-Benz of the Woodlands - Service Center

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October 18, 2024

I think it is one of the best auto car mercedes benz dealership in conroe , Very clean and good customer service! More

by Jun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Jun! We're thrilled to hear you had a great experience with our team and appreciate your kind words about our dealership's cleanliness and customer service. We look forward to seeing you again soon!

October 17, 2024

Fast, efficient, pleasant - great service! Everyone at the dealership was friendly and helpful. Beautiful facility. More

by wtxdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, wtxdeb! We're thrilled to hear you had a great experience with our team. We strive to provide top-notch service and appreciate your kind words about our facility. We look forward to welcoming you back!

October 17, 2024

Always have a great experience! Great customer service and timely work! Everyone is very friendly and professional. More

by Tammy Battarbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
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Oct 18, 2024 -

Mercedes-Benz of the Woodlands responded

Tammy, we’re thrilled to hear about your positive experiences! Our team takes pride in providing friendly and professional service, and it’s wonderful to know it shows. Thank you for your support and for sharing your feedback!

October 09, 2024

I bought two SUV from this dealers and Liz has work with me for 10 years. Excellent service More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Susan! We're thrilled to hear about your positive experience with Liz and appreciate your loyalty over the years. Your satisfaction means the world to us, and we can't wait to serve you again!

October 09, 2024

Liz R. has been my Service Advisor since I bought my car here. She never fails to impress me on her communication whenever I need something done. She's very More

by Raymond P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Mercedes-Benz of the Woodlands responded

Raymond, thank you for your fantastic review! We're thrilled to hear that Liz has provided you with exceptional service. Your loyalty means a lot to us. We can't wait to serve you again!

October 08, 2024

Mercedes-Benz of the Woodlands are the best. They are very professional and take great care of providing an excellent service experience. We have bought multiple cars from them and continue to More

by Lissette Hazos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Mercedes-Benz of the Woodlands responded

Lissette, we’re thrilled to hear about your positive experiences with us! Our team is dedicated to providing top-notch service, and it’s wonderful to know that you trust us for both purchases and service. Thank you for being a valued customer!

October 05, 2024

World class facility with knowledgeable and friendly staff. I truly enjoyed the convenience of pick-up and drop-off service. I was kept informed of the status of my vehicle by Liz Rincon who had been my More

by myeosmith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy, Jose
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Oct 07, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, myeosmith! We're thrilled to hear you had a great experience with our team. Liz, Jeremy, and Jose truly go above and beyond for our customers. Your feedback means a lot to us, and we can't wait to serve you again!

October 05, 2024

I always have a pleasant experience coming to this dealership. The facility is nice and clean and makes you feel welcome More

by Juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rentería
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Oct 07, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Juan! We're thrilled to hear you enjoy your visits. We take pride in maintaining a welcoming environment and appreciate your positive feedback. Looking forward to seeing you again soon!

October 04, 2024

Gaston Reyes has been my service advisor for 7 years. Gaston is wonderful and always delivers what he promises. Service is impeccable and all employees in service bay are wonderful. More

by Debra McQuain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2024 -

Mercedes-Benz of the Woodlands responded

Debra, we’re thrilled to hear about your positive experiences with Gaston and our service team! Thank you for your loyalty over the years. We’re committed to providing exceptional service and appreciate your kind words. Looking forward to serving you again!

October 03, 2024

Liz is wonderful and the dealership is great. I think we bought the car here and I've had it serviced here ever since. Very easy to get to and super comfy if you have to wait. Husband has a BM More

by susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 04, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Susan! We're thrilled to hear you had such a positive experience with Liz and our dealership. Comfort and convenience are top priorities for us, and it's great to know you appreciate both. We look forward to serving you again in the future!

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