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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,676 Reviews

1,676 Reviews of Mercedes-Benz of the Woodlands - Service Center

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August 12, 2022

Mike was outstanding and so kind. I’ve been to many Mercedes dealerships but this is the best by far. More

by anamurillo99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you again for choosing Mercedes-Benz of the Woodlands. We appreciate your business and look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 11, 2022

Good service, good staff, good attention to customers waiting on their cars, a pleasant dealership to deal with.. More

by bmiller605
Recommend Dealer
Yes
Employees Worked With
Gaston
Aug 12, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to hear Gaston provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 11, 2022

Great service. Richard has taken care of me since I have had the car. I wish I had been at MBOTW instead of BMW all those years. More

by nappiert
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for Richard, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 10, 2022

MBOTW’s service department, especially Mike Lang, is always responsive to my service needs. Thanks! More

by poolesl1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 10, 2022

Always enjoy my service experience. Mike is the best service manager. He is a real asset. More

by 2221briley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mike and our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 09, 2022

Mercedes @Woodland exceptional services, Mark kept me informed on what my SUV need it during the service. Return to the dealer and the car was ready !! no time lost!!!. Good work for the mechanics also. More

by operla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2022 -

Mercedes-Benz of the Woodlands responded

It's great to hear that Mark was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 07, 2022

The employees in the Service Department were exceptionally helpful and friendly. They answered my questions and were polite and courteous. More

by sidesjac2007
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

We appreciate your business, Richard and our team looks forward to serving you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 06, 2022

Customer service is outstanding. They above and beyond to make sure you leave satisfied. They keep you in the know of the status of your vehicle. More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Ray
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

Mel, Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. Gaston and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 06, 2022

Solved a intermittent A/C problem. Intermittent issues are the most difficult- how many times have you had a problem and once arriving to a dealer the problem goes away. Thank you Fred More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred,Gallucci
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

Tim, Thank you for choosing Mercedes-Benz of the Woodlands, your feedback and rating mean a lot to us. We're glad Fred and our team were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

August 05, 2022

MB of Woodlands is 1st class from the time you arrive to leaving! A+ and I highly recommend visiting this dealership. They know a MB buyer is an elite buyer and they treat you as one! More

by sidney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

Mercedes-Benz of the Woodlands responded

Sidney, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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