Mercedes-Benz of the Woodlands - Service Center

Excellent Service My service Advisor Steven Davis took care of every detail from start to finish Thank you Fred for a loaner which was so appreciated Thank You Mrs. Christen Kaufman care of every detail from start to finish Thank you Fred for a loaner which was so appreciated Thank You Mrs. Christen Kaufman More

Easy scheduling of appointments at convenient times, transparent communications, reasonable wait times while servicing a vehicle, great amenities, and outstanding customer service! transparent communications, reasonable wait times while servicing a vehicle, great amenities, and outstanding customer service! More

Awesome Staff and great service! It starts from the time you enter the dealership to the time you leave with your vehicle. It is just not my service person, its all of your staff! It starts from the time you enter the dealership to the time you leave with your vehicle. It is just not my service person, its all of your staff! More

Great customer service, very prompt and curious , provided me with great knowledge of vehicle status. provided me with great knowledge of vehicle status. More

Everything was outstanding, when Mike Lange is my service advisor there is NEVER a problem. When Mike transferred to you're dealership I followed him! He is an outstanding employee. Phil Pallante advisor there is NEVER a problem. When Mike transferred to you're dealership I followed him! He is an outstanding employee. Phil Pallante More

We always receive very excellent auto (and customer) service from M/B of The Woodlands. service from M/B of The Woodlands. More

They always provide excellent service. They are respectful of their customer’s time and provide.prompt service and repairs. They are respectful of their customer’s time and provide.prompt service and repairs. More

Great dealership! I drove into the service bay. Once I said I had an appointment I was directed to my service manager Richard Metodiev. Once inside the building, I rec I drove into the service bay. Once I said I had an appointment I was directed to my service manager Richard Metodiev. Once inside the building, I received a text with my Loaner car contract. Richard meet me and was escorted into his office. Within a couple of minutes, I was walking out to my Loner car. The service was excellent. It was fast, efficient, and professional. More

I've been a customer of MBOTW now for 6 years. I have purchased 3 vehicles from them, S550, GLE350, and GLC300. These are, of course, exceptional vehicles. What makes them even better is the de I have purchased 3 vehicles from them, S550, GLE350, and GLC300. These are, of course, exceptional vehicles. What makes them even better is the dealership. How often can you say that you enjoy going in for a maintenance service appointment? I look forward to it. Not only am I assured of having exceptional service performed, I enjoy speaking with the the service advisors, walking the showroom, chatting with people I have know for years, catching up with Tom, and having a coffee and a snack. My service experience has been 100% consistent, not 99%, 100%. I will never go anywhere else. Oh, the free car washes bring me back regularly. Great place. More

I love this dealership. Very friendly, professional and timely. Comfortable waiting room along with other sitting areas to hangout while you wait. MOTW has it going on! Very friendly, professional and timely. Comfortable waiting room along with other sitting areas to hangout while you wait. MOTW has it going on! More