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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,725 Reviews
Call Service Center (936) 206-7500

1,725 Reviews of Mercedes-Benz of the Woodlands - Service Center

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October 19, 2022

Superb service and you can’t get a better value. We love the ambiance of the dealership. More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 18, 2022

This is one place i don’t mind having to get service on my car. The lounge is top notch, and the people are always extremely helpful. I would recommend this place everyone. More

by Kyleherm1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 18, 2022

Wheel replaced within hours. When called car was ready had a cup of coffee while car was brought out. Great work. More

by Enrique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Oct 19, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Enrique, for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 18, 2022

Steven was honest and professional. He explained the pros and cons of optional repairs in response to my request to check the brakes. I very much appreciate the transparency. More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Steven and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 17, 2022

Straight forward with things needed to be done on my vehicle. Excellent quality of work. More

by decena23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
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Oct 19, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 15, 2022

The service and attention to detail of the client is unmatched! Best service department in Houston. More

by jareds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 13, 2022

Fantastic service department which is supervised by a very professional and high caliber individual (Anthony). More

by swanpns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. We look forward to sharing your compliments with Anthony and our crew. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 13, 2022

The entire service team of MBOTW is top notch and embodies the "Best or Nothing" mindset...we typically work with Donald, John or Juan, but I think you can't go wrong with anyone from their team...th More

by Christie Prado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Christie, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 13, 2022

Exceptional service, nice amenities while you wait as well. I would definitely recommend to my friends and family. More

by Sdingle
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to leave us a five-star rating. We are very happy to have provided you with a positive experience. We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 13, 2022

Clean, capable, courteous service. I would recommend it to my friends and neighbors highly. Thanks. More

by @utmb.edu
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. We appreciate the five-star rating. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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