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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,675 Reviews

1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center

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September 23, 2022

Everything was done on time as promised. This is a very professional dealership and I will use them again in the future. More

by daveo6313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2022 -

Mercedes-Benz of the Woodlands responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as a valued customer for many years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 21, 2022

Our car was picked up, a loaner left for our use, the car was serviced, and finally returned to our home. Convenience plus! More

by greg.b.anderson1223
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 21, 2022

First time at this dealership and would recommend them to anyone who wants top notch service. Just moved here from Huntington Beach California. Didn’t know where to take my E350. I made the right choice! More

by Lressler237
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domingo and Michael. Drive team
Sep 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 21, 2022

The folks and the product at Mercedes Benz of The Woodlands is exactly what I hoped it would be when I started buying their vehicles. Very impressive organization! More

by DAVID-CLEMENTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston FIVE STARS
Sep 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 21, 2022

I purchased my 2017 C300 @ MB North. I called the service dept. to have my vehicle serviced, prior to a scheduled trip. I was told the 1st appointment opening was 9/27/2022, the departu More

by rroberts00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Sep 22, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to hear that Gaston provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 19, 2022

Fantastic customer service ! Expert technicians! Very trustworthy and personable! So glad we took our Mercedes to this dealership for it's maintenance update! More

by vswanb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 16, 2022

High level of professionalism, service mindset, and care for customers - coupled with shop technicians who are meticulous and thorough. My family has been a repeat customer as we always felt genuinely welco More

by mazarqazi70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 16, 2022

I had 4 new tires installed with their Express Service while I waited. Always very friendly and top notch waiting area. More

by markdavis68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department, Mark! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 15, 2022

Excellent service. Very pleased with service and how quickly how car was ready when I arrived. More

by BobBurns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

September 14, 2022

Very quick and responsive service. Very professional and informative. Could not be happier. Thank your team again. More

by Wade Schindewolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Renteria, 5 Stars
Sep 15, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Wade! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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