Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,675 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center
Sort by
October 13, 2022
This Dealership is one of the best I ever visited truly setting the standard for cleanliness, efficiency and proficiency. The General Customer service is above par and consistent every visit. setting the standard for cleanliness, efficiency and proficiency. The General Customer service is above par and consistent every visit. More
by pabhjr
October 12, 2022
Great service - really attentive staff. The work done was great. Absolutely recommend them to anyone seeking a Mercedes garage. They will be my go to in the future! The work done was great. Absolutely recommend them to anyone seeking a Mercedes garage. They will be my go to in the future! More
by Emma.doughty
Employees Worked With
Tomas - super helpful
October 11, 2022
Costly, but I can’t complain about the service. The technician fixed my key problem while I waited. The dealership facility’s are top notch and the personnel is s friendly and very knowledgeable. The technician fixed my key problem while I waited. The dealership facility’s are top notch and the personnel is s friendly and very knowledgeable. More
by jr1082
Employees Worked With
October 11, 2022
Very customer focused, the service is excellent, they listen well and do their best to meet the needs of the customer. listen well and do their best to meet the needs of the customer. More
by joyce.cindi
Employees Worked With
Other Employees :
MARY DAMIAN
October 11, 2022
Richard did a great job in a short period of time! All is working the next day! All is working the next day! More
by Cwallace15
October 09, 2022
I have bern going to MBITW for over 5 years. They are servicing our two Mercedes. The service advisor Richard M. Always takes good care of us. No surprises!! Sales Manager, Eric always greets They are servicing our two Mercedes. The service advisor Richard M. Always takes good care of us. No surprises!! Sales Manager, Eric always greets us too!! More
by ddepauw
October 09, 2022
Service was excellent and timely. Dropped the car off at 8:15 AM and it was given back to me at 11:00 AM. Dropped the car off at 8:15 AM and it was given back to me at 11:00 AM. More
by rbenson464
Employees Worked With
October 08, 2022
I have only praise for this dealership! In my 80 years it is the best I have ever dealt with. Nicest, very polite, and most helpful people in every different department, everything super c In my 80 years it is the best I have ever dealt with. Nicest, very polite, and most helpful people in every different department, everything super clean, quickly serviced, and they treat you like they truly care, I am so thankful I am now a customer of theirs. More
by Mum_dowell
Employees Worked With
John Watkins, Trent Hjuler, David Gonzalez, and the shuttle driver named John who was a brand new employee and very nice
October 08, 2022
Always clean, efficient, and friendly! Great operation! Gotta love the free snacks too :). I never have to wait too long. Great operation! Gotta love the free snacks too :). I never have to wait too long. More
by Chrishewburger
Employees Worked With
