Mercedes-Benz of the Woodlands - Service Center

I thoroughly enjoy going to MBOTW because they have the friendliest and most sincere people in sales, service and finance. From Martin, Mike Lange and Arturo, these three gentlemen have made my decision-m friendliest and most sincere people in sales, service and finance. From Martin, Mike Lange and Arturo, these three gentlemen have made my decision-making process much easier. Their knowledge and professionalism within their respective departments is unparalleled. I will always do business with MBOTW. Respectfully, Thomas Rice More

I enjoy seeing the smiles on their faces from the start to the finish. Always willing to answer my questions. to the finish. Always willing to answer my questions. More

Excellent service always very professional and friendly. My service advisor Izaiah Martinez was superb. I would definitely continue to purchase vehicles from this dealership and service my vehicles. Sales i My service advisor Izaiah Martinez was superb. I would definitely continue to purchase vehicles from this dealership and service my vehicles. Sales is awesome, top notch dealership you won’t be disappointed. I don’t go very often and even the receptionist always remembers me the personal touch is hard to find! More

In and out just like the team of Mercedes said they would do. Also I visited with my salesperson, Diego and we talked about a new vehicle purchase. Great job by everyone at the woodlands Mercedes. do. Also I visited with my salesperson, Diego and we talked about a new vehicle purchase. Great job by everyone at the woodlands Mercedes. More

I had a major scheduled service performed on my car which they finished ahead of the projected time. Great service at a great location!! they finished ahead of the projected time. Great service at a great location!! More

I have nothing but great things to say about the team at MBTW. My 2019 GLS450 had an issue with the back shocks. I was able to get in with a loaner care provided very quickly. They then kept me in the lo MBTW. My 2019 GLS450 had an issue with the back shocks. I was able to get in with a loaner care provided very quickly. They then kept me in the loop with daily updates about my vehicle before delivering it back to my office. Gaston and his service team were excellent. More

Richard explained what was being done and gave timeline. He is always great to deal with. He is always great to deal with. More

Recently came in for my for my 10k mile service. Isaiah was super helpful and I plan on being his customer moving forward! Isaiah was super helpful and I plan on being his customer moving forward! More

My service advisor, Gaston Reyes, is always available to answer my concerns to maintain my 2009 SL550 AMG in top performance. Thanks to Gaston and the entire support staff. Wayne Truax answer my concerns to maintain my 2009 SL550 AMG in top performance. Thanks to Gaston and the entire support staff. Wayne Truax More

Excellent service including timing and communication. Friendly staff all the way around. Waiting area very nice and clean. Friendly staff all the way around. Waiting area very nice and clean. More