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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,769 Reviews

1,769 Reviews of Mercedes-Benz of the Woodlands - Service Center

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January 03, 2025

The purchase of a Sprinter four years ago was possible the best experience I’ve had at a dealership. Very professional and honest approach the finding and financing my traveler. Sprinters were difficult t More

by fastplanescoppin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jan 03, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Stephen! We're thrilled to hear about your fantastic experience with us over the past four years. Our team strives to provide professionalism and honesty, and it’s wonderful to know we met your expectations. We appreciate your loyalty, and support. We look forward to serving you again!

January 01, 2025

I was in for service recently and Jacob Abernathy took great care of us. He was pleasant, informative and communicative. I told him I will be requesting him in the future. The store is stunning and the st More

by s.page.pettus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for your fantastic review, S.page.pettus! We're thrilled to hear that Jacob provided you with such great service. Our team works hard to create a welcoming environment, and it's wonderful to know you enjoyed your visit. We look forward to seeing you again soon!

January 01, 2025

Fantastic experience for my routine maintenance visit. The entire team was very professional, courteous, efficient, and knowledgeable. Thanks for the outstanding service experience. More

by mdelamore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, mdelamore! We're thrilled to hear you had a great experience during your maintenance visit. Our team works hard to provide top-notch service, and your kind words mean a lot to us. Looking forward to seeing you again!

January 01, 2025

I have been a loyal customer of this Mercedes-Benz dealership since it first opened, consistently entrusting them with the purchase and servicing of my vehicles. The dealership has always demonstrated More

by stevejwaller
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Steve! We truly appreciate your loyalty and are thrilled to hear about your positive experiences with our team, especially Richard. Your feedback inspires us to keep delivering exceptional service. We look forward to continuing to serve you in the future!

December 31, 2024

2015 Mercedes Sprinter - 240,000 miles. I would put this van up against any new van out there. Why?? Because of the service provided at Mercedes-Benz of the Woodlands service dept. I deal w More

by DARREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Darren! We’re thrilled to hear about your positive experience with Juan and our service team. It’s our goal to provide top-notch care for every vehicle, and your feedback truly means a lot. We appreciate your trust in us!

December 31, 2024

Gaston and his team consistently exceed expectations to ensure comprehensive care for their clients. They deliver exemplary service, which is indicative of the high standards upheld by Gaston, his team, an More

by Johnny.Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic review, Johnny! We're thrilled to hear that Gaston and the team have consistently exceeded your expectations. Delivering exemplary service is our priority, and your feedback truly motivates us to maintain those high standards. We appreciate your support!

December 28, 2024

Great Communication from Steven Davis! Service department did a Great Job. Highly recommended! Merry Christmas More

by ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Ronnie! We're thrilled to hear that Steven and our service team delivered great communication and support. Wishing you a wonderful holiday season!

December 27, 2024

I have been a client of Mercedes-Benz of The Woodlands for many years. I had the pleasure of meeting with Gaston Reyes approximately eight years ago. His common sense approach with a solid judgement on ho More

by freeney44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, freeney44! We're thrilled to hear about your positive experiences with Gaston and the team. Your loyalty means a lot to us, and we’re proud to provide the exceptional service you deserve. We look forward to continuing to exceed your expectations!

December 23, 2024

We always are treated very well when visiting the Dealership. The Sales and Service Staff are courteous and professional. More

by r.tate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Mercedes-Benz of the Woodlands responded

Hi r.tate, thank you for your fantastic review! We’re thrilled to hear you had such a positive experience with our sales and service teams. Your satisfaction is our priority, and we look forward to welcoming you back to the dealership soon!

December 20, 2024

Liz is the best and the service department overall is wonderful!! Been using them since they opened. Great experience. More

by ryan.lansford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, Ryan! We're thrilled to hear you’ve had such great experiences with Liz and our service team. Your continued support means a lot to us, and we look forward to serving you for many more years to come!

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