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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,675 Reviews

1,675 Reviews of Mercedes-Benz of the Woodlands - Service Center

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November 05, 2022

I have had the best service since I purchased my car 7 years ago. They are always on top of everything, they keep you updated on your service and provide excellent customer service. More

by fionaslatte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Nov 06, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mike, Liz, Nina, and our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 04, 2022

Gaston took such great care of my G Wagon! He stayed in communication with me and was able to get my issue fixed and service my car in a timely manner. Everyone was so professional! More

by allyseder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2022 -

Mercedes-Benz of the Woodlands responded

Ally, Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. Gaston, Martin, and Fred appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 02, 2022

Great service always. Took the vehicle in right away. Was greeted by all staff members. Waiting inside for my ride, staff was helpful. Refreshment selection was available, More

by Tholcombe32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 01, 2022

An amazing dealership, spotless shop/work room, excellent amenities offered to customers, very professional personnel,Service advisors and Service technicians! More

by nmageru1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 01, 2022

our car was taken in quickly and the service performed within the time quoted. We have been very happy with the dealership service. I appreciate the professionalism. More

by jimmyward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Mercedes-Benz of the Woodlands responded

Jimmy, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 01, 2022

Always takes great care of us. Quick, professional service and a fantastic waiting area with everything you could ask for More

by Jonas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erich Beasley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear Mark, Erich, and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 31, 2022

Every aspect of this dealer is clean, well maintained & car always ready at the scheduled pick up time More

by Mel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are thrilled that you found your experience with us here at Mercedes-Benz of the Woodlands to be a positive one. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 30, 2022

Nina was very pleasant and helpful to answer my question s about my new Mercedes. More

by floproffitt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nina Galateanu
Oct 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 30, 2022

Excellent service in all areas. Communication is very good with scheduling and notifications. Never doubted for a second. More

by Faith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

October 29, 2022

As always service is amazing, quick and easy from schedule to car pickup. Keep up with good work MBenz of Woodlands! More

by Sava Opacic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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