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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,725 Reviews
Call Service Center (936) 206-7500

1,725 Reviews of Mercedes-Benz of the Woodlands - Service Center

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December 23, 2022

Fast service done right. Cleanest service bay I’ve seen and they don’t hide it from the customer. All of the service advisors are friendly and knowledgeable. More

by MJtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 23, 2022

I always have a great experience at Mercedes-Benz of The Woodlands. I have dealt with my service advisor, Mike Lange, for years. He is a true professional. I am a loyal and happy customer. More

by Markku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Mercedes-Benz of the Woodlands responded

Mark, Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Mike was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 22, 2022

Great dealership and buying experience. Would recommend to anybody when comparing other German brand vehicles. More

by mrhansen
Recommend Dealer
Yes
Employees Worked With
Nina Galateanu
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Dec 23, 2022 -

Mercedes-Benz of the Woodlands responded

Mr. Hansen, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 21, 2022

We have always had a great experience at this dealership! Shout out to Mike Lange! More

by michael.mrozik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Michael, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 21, 2022

Best service of any vehicle I have owned. Friendly, helpful and makes you feel like family. More

by Diamondge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 20, 2022

Whether it be sales or service, I have never even come close to being disappointed with this dealership. All aspects of this dealership are exceptionally well run. More

by Hugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you, Hugh! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 19, 2022

While the prices can be jaw dropping the Woodlands MB has always taken immediate care of my vehicle and got the job right the first time. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
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Dec 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 19, 2022

Service was awesome and everyone was nice. Building is always clean and that's a plus for me. Will recommend. Thanks for the services. More

by Vivian03201965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 18, 2022

Wonderful service! Everyone they’re really nice and accommodating! Great place to buy a car! More

by gpkirk240
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 19, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. Richard and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

December 17, 2022

Service department did a great job replacing rear tires. I waited on the vehicle and the waiting area is first class More

by MGM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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