Back

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
December 01, 2022

I enjoy seeing the smiles on their faces from the start to the finish. Always willing to answer my questions. More

by Frank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2022 -

Mercedes-Benz of the Woodlands responded

Frank, thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 29, 2022

Excellent service always very professional and friendly. My service advisor Izaiah Martinez was superb. I would definitely continue to purchase vehicles from this dealership and service my vehicles. Sales i More

by Chinab2g
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izaih Martinez
Nov 30, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your excellent review! We are happy that we had the opportunity to work with you, and we are thrilled that you found your experience with Izaih here at Mercedes-Benz of the Woodlands to be positive. Please don't hesitate to reach out if you need anything else. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 26, 2022

In and out just like the team of Mercedes said they would do. Also I visited with my salesperson, Diego and we talked about a new vehicle purchase. Great job by everyone at the woodlands Mercedes. More

by Fstang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 24, 2022

I had a major scheduled service performed on my car which they finished ahead of the projected time. Great service at a great location!! More

by Another MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have a positive experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 23, 2022

I have nothing but great things to say about the team at MBTW. My 2019 GLS450 had an issue with the back shocks. I was able to get in with a loaner care provided very quickly. They then kept me in the lo More

by The Doctor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Nov 23, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words for Gaston and our team, and for taking the time to leave us this wonderful feedback! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 22, 2022

Richard explained what was being done and gave timeline. He is always great to deal with. More

by jmorris5369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. Richard and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 20, 2022

Recently came in for my for my 10k mile service. Isaiah was super helpful and I plan on being his customer moving forward! More

by jswierczek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Nov 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. Isaiah and our team appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 19, 2022

My service advisor, Gaston Reyes, is always available to answer my concerns to maintain my 2009 SL550 AMG in top performance. Thanks to Gaston and the entire support staff. Wayne Truax More

by waynegtruax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
Nov 20, 2022 -

Mercedes-Benz of the Woodlands responded

Wayne, Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Gaston was able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 19, 2022

Excellent service including timing and communication. Friendly staff all the way around. Waiting area very nice and clean. More

by Mike
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Mercedes-Benz of the Woodlands responded

Mike, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

November 19, 2022

Great Service and short wait time, extremely Customer friendly. Look forward to future service visits. More

by Brismorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2022 -

Mercedes-Benz of the Woodlands responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

...
55
...