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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,724 Reviews
Call Service Center (936) 206-7500

1,724 Reviews of Mercedes-Benz of the Woodlands - Service Center

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February 10, 2023

They deliver my car in less time than 2:99hrs they said and car wash included, Great!! More

by Rafa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 10, 2023

The service department is excellent. I love my service advisor John Watkins.I Will recommend your service department to my Mercedes driving friends. More

by Seloiddaniels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John ,Watkins
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Feb 12, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 09, 2023

I would like to Thank Jaun and his staff in the Sprinter area. Our Rescue transport Van broke down and we had it shipped from Tennessee to Woodlands Mercedes-Benz. The truck was fixed quickly and profession More

by Rescue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 08, 2023

Thanks to Liz Rincon for always making our experience very smooth. Very professional and experienced service from the service advisor and overall great service from the dealer team. No doubt to continue More

by canoger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for choosing Mercedes-Benz of the Woodlands. Your feedback and rating mean a lot to us. We're glad Liz and our team able to help, and we hope to see you again! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 08, 2023

Fast and efficient handling of my service on my car. Never dissatisfied with my service advisor More

by Tzhouston
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your thoughts on working with Mark and our service team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 05, 2023

Thanks to Richard, the service manager for taking such good care of me. Also, a thank you to Nick, who was headed out the door, for checking to see if everything was done before he left. My previous cars More

by Terry Szajna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 06, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you, Terry! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 03, 2023

The staff is very profesional and friendly. The service is excellent and the waiting area is very nice and comfortable! More

by Josephinejimenez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 01, 2023

GREAT SERVICE, THE SERVICE ADVISOR IS JUST WONDERFUL, FULLY RECOMMENDED. THE LOBBY IS ALSO A PLUS THANK YOU SO MUCH FOR YOUR GREAT SERVICE More

by maurofr04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GASTON
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Feb 02, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 01, 2023

Prompt reliable service as scheduled. Staff is very friendly and competent. Coffee bar and snacks are very nice as well as the waiting area. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review, Bill. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

February 01, 2023

Great efficient and friendly service. Service advisor knowledge and kept me informed while repairs were being completed. More

by dawsfam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

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