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Mercedes-Benz of the Woodlands - Service Center
The Woodlands, TX
1,723 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,724 Reviews of Mercedes-Benz of the Woodlands - Service Center
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February 18, 2023
I received a message via the app that my battery was in critical condition. I called the dealership, and they fitted me in immediately without an appointment to check and remedy the issue. I bought a new b critical condition. I called the dealership, and they fitted me in immediately without an appointment to check and remedy the issue. I bought a new battery and was in and out within the hour! More
by Another MB
Employees Worked With
John Watkins
February 18, 2023
Excellent customer service from my service advisor Liz Rincon. She always provides the information I need to understand the reason for the repair work recommended. To date I've been very satisfied with t Rincon. She always provides the information I need to understand the reason for the repair work recommended. To date I've been very satisfied with the work done at the dealership. More
by glaschober
Employees Worked With
February 16, 2023
Even though we had an issue with a non-OEM accessory on our RV, MBOTW worked through the problem and again provided service above our expectations. The service department always provides excellent service. our RV, MBOTW worked through the problem and again provided service above our expectations. The service department always provides excellent service. More
by FredP
Employees Worked With
Juan, John
February 16, 2023
Steven Davis and Donald Hutchins did a great job of taking care of my car taking care of my car More
by Ronnie
February 16, 2023
Once again, I had an excellent experience with Mike Lange, my service advisor at Mercedes Benz of the Woodlands. This organization is world-class in all ways. Lange, my service advisor at Mercedes Benz of the Woodlands. This organization is world-class in all ways. More
by Greg
February 14, 2023
Fast, attention to detail and high quality. Would like to recognize Service Advisor Steve. Thanks! Would like to recognize Service Advisor Steve. Thanks! More
by caesarivan
February 13, 2023
The service department at Mercedes of the Woodlands is fantastic. The service personnel take very good care of their customers. Thank you for all that you do. and Great job! fantastic. The service personnel take very good care of their customers. Thank you for all that you do. and Great job! More
by pjowens.5113
Employees Worked With
February 12, 2023
Liz was attentive to my concerns and fast and efficient. Not sure what more you could ask for. Not sure what more you could ask for. More
by lisakassuba
Employees Worked With
February 11, 2023
This is the best dealership I've used in my 69 years. A very well run service department. A very well run service department. More
by moonliter
Employees Worked With
February 10, 2023
Mr. Gaston Reyes is always prompt and thorough, fast and efficient on handling my service for both of my vehicles, my 450 coupe and my GLE SUV Mercedes. Gaston Reyes is always prompt and thorough, fast and efficient on handling my service for both of my vehicles, my 450 coupe and my GLE SUV Mercedes. I'm never dissatisfied with my service advisor or the service I received as a long-term customer with Mercedes- Benz, I'm glad I switch over to the Woodland Location and left the North and Greenway location. More
by kelvin Davis
Employees Worked With
Gaston Reyes
