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Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,843 Reviews
Today: 7:00 AM - 7:00 PM Closed Now
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1,843 Reviews of Mercedes-Benz of the Woodlands - Service Center

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April 27, 2025

Aiden is a great representative of Mercedes Benz of The Woodlands. Michael Thompson is a reliable and friendly sales representative. We enjoy working with both. More

by MDP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden Exum, Michael Thompson
Apr 29, 2025 -

Mercedes-Benz of the Woodlands responded

MDP, thank you for your fantastic feedback! We're thrilled to hear that Aiden and Michael made your experience enjoyable. Your support means a lot to us, and we look forward to serving you again!

April 27, 2025

Just moved to the area about a year ago from the DC/Maryland area!! I am definitely familiar with the great service Mercedes provides! Your team was absolutely amazing. It was my first visit and I More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden and JR!!
Apr 29, 2025 -

Mercedes-Benz of the Woodlands responded

Ken, thank you for sharing your wonderful experience! We’re thrilled to hear that you felt welcomed and received top-notch service from Aiden and JR. Our team works hard to create memorable moments, and your feedback means the world to us. We look forward to seeing you again soon!

April 26, 2025

This is certainly the best dealership in the Houston area I've been bringing my vehicles to Mark Escobar and his team for the past 5 years and have been pleased with the service on every occasion. Thank you More

by kj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Apr 29, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, kj! We’re thrilled to hear about your positive experiences with Mark Escobar and the team. Your loyalty over the past five years means a lot to us. We look forward to continuing to provide you with excellent service!

April 26, 2025

The Mercedes-Benz of the Woodlands provides 5-star service to their customers. I've always felt valued on every visit when bringing my vehicle in for service. From the greeting upon my entrance to the More

by Rcartersr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mercedes-Benz of the Woodlands responded

Rcartersr, thank you for your fantastic feedback! We're thrilled to hear that you consistently feel valued during your visits. Our team is dedicated to providing exceptional service, and it’s wonderful to know our efforts are appreciated. We look forward to welcoming you back soon!

April 25, 2025

Always a streamlined experience which is much appreciated. John Watkins is the best!! Engaging, professional and knowledable. More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Mercedes-Benz of the Woodlands responded

Laura, thank you for your fantastic review! We’re thrilled to hear you had a streamlined experience and that John made such a positive impression. Your feedback means a lot to us. We look forward to serving you again soon.

April 25, 2025

This was my first time servicing my vehicle at the Mercedes-Benz of the Woodlands. From start to finish, all staff members were professional and knowledgeable. All of the issues that my vehicle had pr More

by kyuoh62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mercedes-Benz of the Woodlands responded

Thank you, Kyuoh62! We're thrilled to hear about your positive experience with our team. Providing professional and transparent service is our priority, and we look forward to continuing to support your vehicle's needs in the future. Your trust means a lot to us!

April 24, 2025

Mercedes Benz I the Woodlands offered a great shopping experience. My salesman was professional in his demonstration of the car. I loved my shopping experience at The Woodlands Mercedes Dealership. More

by Yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mercedes-Benz of the Woodlands responded

Yolanda, thank you for the fantastic review! We're thrilled to hear you had a great shopping experience and that our team made a positive impression. We appreciate your feedback and look forward to serving you again in the future!

April 24, 2025

Dealership seems to always knock'em dead. First time with Mark Escobar as my service advisor. Handled me with kid gloves. They were informative, timely, efficient, and courteous. Enough t More

by rexafox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mercedes-Benz of the Woodlands responded

Thanks for the fantastic feedback, rexafox! We're thrilled to hear that Mark and our team provided you with such a positive experience. Your loyalty means a lot to us, and we look forward to serving you again soon!

April 24, 2025

Just had my brakes redone. Marc was wonderful and communicated throughout the process for expedited experience. Always an easy process and the loaner car was awesome! More

by Julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mercedes-Benz of the Woodlands responded

Julie, thanks for the fantastic review! We're thrilled to hear Mark provided excellent communication and made your experience smooth. We appreciate your support and look forward to serving you again!

April 23, 2025

Amazing dealership. Best employees, quick turnaround. Great sales department, even batter sales department. Best part is the wonderful advisors. More

by Dennis Retoro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Mercedes-Benz of the Woodlands responded

Dennis, thank you for the fantastic review! We're thrilled to hear you had such a positive experience with our team. Your kind words about our employees and services mean a lot to us. Looking forward to assisting you again in the future!

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