Back

Mercedes-Benz of the Woodlands - Service Center

The Woodlands, TX

5.0
1,674 Reviews

1,674 Reviews of Mercedes-Benz of the Woodlands - Service Center

Sort by
January 17, 2023

I have purchased 2 CPO MB's from MBOTW. Great value with the peace of mind due to the warranty. I recently needed service, and the Service Dept. took care the issues quickly. It's nice t More

by pjw1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Surface
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 15, 2023

We will only use this dealership. They always excellent service and easy to deal with! More

by LaRose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston
Jan 17, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of the Woodlands, we look forward to having you as one of our valued customers for many more years to come! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 14, 2023

Excellent service, the appointment was right on time, they finished an hour early, did my work at the lounge area was on my way!! Totally satisfied! More

by Tgflyin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Mercedes-Benz of the Woodlands responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 14, 2023

Gaston is very helpful and always is one step ahead of your needs. Also the technician (John?) caused great impression to me. I've no doubt ill still using this shop for my service needs on my C350 and GL More

by Santiago Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston
Jan 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your business and this review. We're happy to hear that Gaston and John were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 13, 2023

Very professional team and excellent services. Juan was great with my sprinter. Thank you! Will bring the vehicle back at next service More

by ntkdc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jan 15, 2023 -

Mercedes-Benz of the Woodlands responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of the Woodlands! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 13, 2023

MB of the Woodlands is my go-to location for maintenance on my vehicle. Rick M, has been my service tech for the past 5 years now. He always makes the appropriate recommendations for my vehicle. This locati More

by haydita20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Mercedes-Benz of the Woodlands responded

Thanks for sharing about your experience with Rick and our team here at Mercedes-Benz of the Woodlands. We appreciate your business and hope to see you again soon! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 13, 2023

Excellent service and attention. Very professional and fast services. The areas to wait are very clean and comfortable More

by johnnyavillacres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 12, 2023

Immaculate dealership, offering comfortable accommodations, if waiting becomes necessary. Professional and prompt service received by the service department. More

by amporter71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah
Jan 13, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of the Woodlands. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 11, 2023

Always friendly with excellent service. Comfortable areas to wait with refreshments. I always feel welcome and appreciated. More

by Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2023 -

Mercedes-Benz of the Woodlands responded

Tracey, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Ashley Mahana Customer Care Manager Direct line: 936-224-7749

January 10, 2023

Great service from start to finish, as always! Service was able to accommodate my last minute need for a loaner which was amazing. They always go above and beyond which is why I love bringing my c More

by ELISA.C.FLORES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2023 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your feedback with us Elisa. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Ashley Mahana Customer Care Manager Direct line: 936-224-7749

...
49
...